Mayra S. Email & Phone Number

Greater New York City Area

Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations.Respond to customers’ immediate needsExplore customers’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station.Add relevant products to complete the project, take it to the next level and help with their projects.Empower customers to complete their creative projects at home and build customer loyalty.Exhibit an attitude that is one of positive, can do and customer first with all customers.Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc.Manage store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers.Resolve customer service related issues, elevating as needed to the regional manager.weekly business reports and communications regarding business trends using Excel, word, PowerPoint and Google spreadsheets.

Creating schedules for store employees, processing payroll, ensuring store is up to company standards, assisting customers, hiring and discipline of employees, training of new employees, ensuring store meets visual standards of company, conducting monthly audit to keep track of store deficit or overage, tracking employee productivity, daily breakdown of store target,sales per transaction and units of transaction

New York, New York

Train new cashiers, create weekly schedules for cashiers, handling of all monies,deposits, and paperwork for registers, assist customers, resolve Customer complaints, ensure cash wrap is in pristine condition

Train new cashiers, assist customers, schedule lunch breals for cashiers, tender sales, track sale goals of associates, ensure cashwrap is in prestine condition,