Provided small businesses and entrepreneur consulting, to identify value pillars, strategic priorities, and alignment gaps. Informed sales, marketing, and pricing strategies via in-depth data analysis.* Developed roadmaps, product and service mix strategies, and models to build comprehensive sales and marketing plans.* Audited customer experience, technology, and people systems, designing actionable plans to drive process improvements.* Increased sales 24% for maternity e-commerce company by leveraging optimized e-mail campaigns.* Developed reporting dashboards to track KPIs.

Directed multiple interdisciplinary full lifecycle data projects, collaborating cross-functionally with finance, operations, population health, quality improvement, contracting, and IT. Supported the business in data and business analytics and provided high-level training on in-house business intelligence (BI) tools.* Grew data engineer and analyst team from 4 to 6 while maintaining 100% retention rate despite rapid transformations and extra challenges brought on by the pandemic.* Contributed to a positive company culture, building trust across departments and senior leadership.* Realized increase in revenue by driving improvements in data pipeline, data mapping, and reporting.* Mentored and coached team to improve collaboration and performance, developing to achieve promotions.* Liaised with C-suite executives and delivered regular presentations on analytics, facilitating ongoing conversations with senior leadership around interdisciplinary business.* Served as a data subject matter expert (SME), serving on multiple key projects.

Collaborated with leadership to monitor key performance indicators (KPI). Identified decision-making, planning, and performance improvement opportunities for leadership via gap analysis.* Played a pivotal role in securing the agency $100M+ per year by leading report writing and data analysis, validation, and submission for quality improvement projects.* Led a team of 7 data engineers, programmers, and data analysts, streamlining daily operations.* Served as a member of the data governance and stewardship committee, partnering with leaders.* Prioritized reporting and analytics needs from 5 internal departments and over 20 external partners.* Chosen to represent VCHCA during crucial meetings, conferences, workshops, and other forums.

Oversaw dashboards and reports to monitor clinical quality and financial KPIs. Spearheaded the data validation process for patient registry software implementation. Led cross-departmental meetings to coordinate data improvement efforts and collaborate to improve clinical quality.* Directed a team of 5 analysts, programmers, and data engineers and insured accurate reporting to regulatory agencies.* Met and exceeded clinical quality improvement goals by collaborating across business units to create self-service data and reports for ambulatory care centers.* Promoted in the Population Health department from Data Analyst to Lead Data Analyst to Data Manager within 2 years.

Helped generate and manage catering business, assisted in conceiving and developing aggressive ketchup for the adventurous palate, managed social media and increased engagement.