Mayra Lagden
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Mayra Lagden Email & Phone Number

Project Manager | Consultor de processos | Scrum Master (CSM) | Green Belt Lean Six Sigma at TIM Brasil
Location: Rio De Janeiro, Rio De Janeiro, Brazil 6 work roles 3 schools
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Current company
TIM Brasil
Role
Project Manager | Consultor de processos | Scrum Master (CSM) | Green Belt Lean Six Sigma
Location
Rio De Janeiro, Rio De Janeiro, Brazil
Company size
11366 employees

Who is Mayra Lagden? Overview

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Quick answer

Mayra Lagden is listed as Project Manager | Consultor de processos | Scrum Master (CSM) | Green Belt Lean Six Sigma at TIM Brasil, a company with 11366 employees, based in Rio De Janeiro, Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Mayra Lagden.

Mayra Lagden previously worked as Consultor sênior at Tim Brasil and Consultor at Tim Brasil. Mayra Lagden holds Master Of Business Administration - Mba, Project Management from Universidade Estácio De Sá.

Company email context

Email format at TIM Brasil

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TIM Brasil

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Profile bio

About Mayra Lagden

Experiência de mais de 10 anos atuando em empresas do segmento de telecomunicação. Sólidos conhecimentos na área de processos, com estruturação, implantação e melhoria de processos comerciais e operacionais, e acompanhamento de projetos.Certificado Green Belt Lean Six Sigma e CSM.E-mail: mayra_lagden@hotmail.com

Listed skills include Microsoft Excel, Telecommunications, Call Centers, Microsoft Powerpoint, and 10 others.

Current workplace

Mayra Lagden's current company

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TIM Brasil
Tim Brasil
Project Manager | Consultor de processos | Scrum Master (CSM) | Green Belt Lean Six Sigma
rio de janeiro, rio de janeiro, brazil
Website
tim.com.br
Employees
11366
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6 roles

Mayra Lagden work experience

A career timeline built from the work history available for this profile.

Consultor Sênior

Current
Tim Brasil

Rio De Janeiro, Brasil

Oct 2022 - Present

Consultor

Tim Brasil

Rio De Janeiro, Brasil

Aug 2021 - Oct 2022

Analista De Projetos Sênior

Serede

Rio De Janeiro, Brasil

Atuar na escritório de projetos como facilitador dos projetos da companhia.

Jun 2021 - Aug 2021

Analista De Conta Pleno

Agência Conception

Rio De Janeiro E Região, Brasil

- Atendimento e gestão da conta de Processos CRC(Central de relacionamento com o Cliente) da TIM. - Elaboração de processos internos de revisão, produção e publicação de conteúdos.- Ações de endomarketing.- Coordenação da equipe de conteúdo.- Acompanhar projeto de troca de intranet do cliente, apontando necessidades, riscos e monitorar os resultados da POC.

May 2017 - Jun 2021

Analista

Tim Brasil

Rio De Janeiro E Região, Brasil

- Realizar o mapeamento dos processos, desenho e redesenho de fluxogramas, procedimentos e narrativas.- Criação de POP(Procedimento operacional padrão) de atendimento, roteiros, scripts e fluxos de atendimento.- Criar reports mensais do SGP (Sistema de Gerenciamento de Processos)- Controlar e responder dúvidas e sugestões abertas na ferramenta SGP (Sistema.

Jul 2014 - Apr 2017

Tecnico De Telecom

Oi/Telemar

Configuração de terminais Digitronco/ISDN nas centrais. EWSD,Lucent,61BR,Sigma,AXE e Trop RA

Jul 2010 - Jun 2014
Team & coworkers

Colleagues at TIM Brasil

Other employees you can reach at tim.com.br. View company contacts for 11366 employees →

CT Claudio Trigueiro Claudio Trigueiro Colleague at Tim Brasil Rio De Janeiro, Rio De Janeiro, Brazil, Brazil View → IR Igor Renan Santos Da Costa Igor Renan Santos Da Costa Colleague at Tim Brasil São Paulo, Brazil, Brazil View → LE Luiza Emanuelly Luiza Emanuelly Colleague at Tim Brasil Itabira, Minas Gerais, Brazil, Brazil View → EF Eliene Fernandes Fernanda Eliene Fernandes Fernanda Colleague at Tim Brasil Bom Jesus De Goiás, Goiás, Brazil, Brazil View → MG Michele Gomes Michele Gomes Colleague at Tim Brasil Maracanaú, Ceará, Brazil, Brazil View → AP Ana Paula De Carvalho Ana Paula De Carvalho Colleague at Tim Brasil Goiânia, Goiás, Brazil, Brazil View → KM Kelli Maciel Kelli Maciel Colleague at Tim Brasil São Paulo, São Paulo, Brazil, Brazil View → KS Kelmanny Sales Kelmanny Sales Colleague at Tim Brasil Arapiraca, Alagoas, Brazil, Brazil View → CO Carlos Oliveira Carlos Oliveira Colleague at Tim Brasil Manaus, Amazonas, Brazil, Brazil View → MB Madson Batista Madson Batista Colleague at Tim Brasil Belém, Pará, Brazil, Brazil View →
3 education records

Mayra Lagden education

Master Of Business Administration - Mba, Project Management

Universidade Estácio De Sá

Graduação, Business Administration And Management, General

Fij - Faculdades Integradas De Jacarepaguá

Tecnico, Eletrônica

Lemos De Castro
FAQ

Frequently asked questions about Mayra Lagden

Quick answers generated from the profile data available on this page.

What company does Mayra Lagden work for?

Mayra Lagden works for TIM Brasil.

What is Mayra Lagden's role at TIM Brasil?

Mayra Lagden is listed as Project Manager | Consultor de processos | Scrum Master (CSM) | Green Belt Lean Six Sigma at TIM Brasil.

Where is Mayra Lagden based?

Mayra Lagden is based in Rio De Janeiro, Rio De Janeiro, Brazil while working with TIM Brasil.

What companies has Mayra Lagden worked for?

Mayra Lagden has worked for Tim Brasil, Serede, Agência Conception, and Oi/Telemar.

Who are Mayra Lagden's colleagues at TIM Brasil?

Mayra Lagden's colleagues at TIM Brasil include Claudio Trigueiro, Igor Renan Santos Da Costa, Luiza Emanuelly, Eliene Fernandes Fernanda, and Michele Gomes.

How can I contact Mayra Lagden?

You can use AeroLeads to view verified contact signals for Mayra Lagden at TIM Brasil, including work email, phone, and LinkedIn data when available.

What schools did Mayra Lagden attend?

Mayra Lagden holds Master Of Business Administration - Mba, Project Management from Universidade Estácio De Sá.

What skills is Mayra Lagden known for?

Mayra Lagden is listed with skills including Microsoft Excel, Telecommunications, Call Centers, Microsoft Powerpoint, Ip, Mpls, Sdh, and Tcp/Ip.

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