Mayra Leão Da Silva Issa Email & Phone Number

Eindhoven, Nb, Nl

I collaborate with development teams to encourage self-organization, foster a collaborative environment, and enhance team interactions. I provide support and remove impediments to ensure smooth project progress and disseminate knowledge on best Agile practices to team members and stakeholders. Furthermore, I conduct risk analysis with the team and facilitate Scrum ceremonies, including Planning, Refinement, Daily, Reviews, and Retrospectives. I use Azure DevOps to manage project tasks, track… Show more I collaborate with development teams to encourage self-organization, foster a collaborative environment, and enhance team interactions. I provide support and remove impediments to ensure smooth project progress and disseminate knowledge on best Agile practices to team members and stakeholders. Furthermore, I conduct risk analysis with the team and facilitate Scrum ceremonies, including Planning, Refinement, Daily, Reviews, and Retrospectives. I use Azure DevOps to manage project tasks, track progress, and support development activities, ensuring effective team collaboration and transparency. I also use Miro for visual collaboration, brainstorming, and Scrum Retrospective. Finally, I utilize metrics such as Burndown, Lead Time, Cumulative Flow Diagram, and Cycle Time to inform data-driven decision-making. Show less

Goirle, North Brabant, Netherlands

I managed complex Customer Program transactions, including rebates and shared advertising, to enhance customer service, improve working capital, and optimize Days Sales Outstanding (DSO). I served as the main point of contact for all customer program-related issues and procedures, ensuring effective handling of transactional matters. My responsibilities included reconciling customer ledgers on both accounts receivable and accounts payable sides, registering AP invoices, raising credit notes… Show more I managed complex Customer Program transactions, including rebates and shared advertising, to enhance customer service, improve working capital, and optimize Days Sales Outstanding (DSO). I served as the main point of contact for all customer program-related issues and procedures, ensuring effective handling of transactional matters. My responsibilities included reconciling customer ledgers on both accounts receivable and accounts payable sides, registering AP invoices, raising credit notes, and processing deductions promptly. I established and maintained relationships with both external and internal customers (including sales, customer service, and collections) and participated in process improvement projects. Finally, I also provided support to General Ledger and Business Finance teams with reconciliations and analysis of customer accruals and related payments. Show less

Eindhoven, North Brabant Province, Netherlands

My major responsibilities included checking and verifying all information on invoices to ensure accuracy and compliance with company policies. I was responsible for booking both trade and non-trade invoices, preparing statements for vendors, and following up with internal customers to ensure the timely approval of invoices. Additionally, I efficiently addressed and resolved issues with suppliers, maintaining open communication with the Distribution Center and Procurement departments to solve… Show more My major responsibilities included checking and verifying all information on invoices to ensure accuracy and compliance with company policies. I was responsible for booking both trade and non-trade invoices, preparing statements for vendors, and following up with internal customers to ensure the timely approval of invoices. Additionally, I efficiently addressed and resolved issues with suppliers, maintaining open communication with the Distribution Center and Procurement departments to solve any discrepancies. My role required capturing all relevant information in systems like SAP, Basware, and Navision, and liaising with other departments to maintain smooth and accurate financial processes. Show less

Eindhoven, Brabant Norte, Países Baixos

I was responsible for managing the booking of incoming goods by checking for completeness, possible damage, and verifying that all data was accurate. After verification, I scanned the goods, sorted them appropriately, and transported them to the correct location in the warehouse. Additionally, I placed goods in the appropriate bins, unpacked shipments, and moved pallets and orders using an Electric Pallet Truck (EPT). All tasks were performed within the SAP working environment to ensure smooth… Show more I was responsible for managing the booking of incoming goods by checking for completeness, possible damage, and verifying that all data was accurate. After verification, I scanned the goods, sorted them appropriately, and transported them to the correct location in the warehouse. Additionally, I placed goods in the appropriate bins, unpacked shipments, and moved pallets and orders using an Electric Pallet Truck (EPT). All tasks were performed within the SAP working environment to ensure smooth and efficient warehouse operations. Show less

Pedro Leopoldo, Minas Gerais, Brazil

I was responsible for various functions across sales, purchasing, back-office operations, marketing, and general management. In sales, I assisted customers by addressing their needs, offering product recommendations based on technical knowledge, conducting face-to-face sales, and ensuring product integrity before delivery. As a purchasing officer, I managed material requisitions, selected suppliers, handled quotation histories, placed orders, verified invoices, and inspected incoming materials… Show more I was responsible for various functions across sales, purchasing, back-office operations, marketing, and general management. In sales, I assisted customers by addressing their needs, offering product recommendations based on technical knowledge, conducting face-to-face sales, and ensuring product integrity before delivery. As a purchasing officer, I managed material requisitions, selected suppliers, handled quotation histories, placed orders, verified invoices, and inspected incoming materials while maintaining supplier relationships. My back-office responsibilities included reconciling profit and loss account balances, processing receivables, payables, cash, employee expenses, and inventory transactions, as well as managing inventory levels. In marketing, I promoted products on social media, engaged in merchandising, and launched marketing campaigns. As a general manager, I hosted company-wide meetings, provided employee feedback, supported the owner with financial reports by offering recommendations and identifying risks, and participated in recruitment processes. Show less

Brazil

The Local Innovation Agent (ALI - Agentes Locais de Inovação) program assists in implementing innovative practices within businesses. My work at Eletrolucas LTDA was recognized and supported by the ALI program of the Brazilian Service of Support to Small Businesses (SEBRAE), highlighting our commitment to innovation and excellence.

Brazil

SebraeTec provides specialized and customized guidance for implementing solutions across seven innovation areas: Design, Productivity, Intellectual Property, Quality, Innovation, Sustainability, and Information and Communication Technology.