𝑴𝒂𝒚𝒓𝒂 𝑴𝒆𝒏𝒅𝒐𝒛𝒂 Email & Phone Number

Wesley Chapel, Florida, United States

Lodi, New Jersey, United States

White Plains, New York, United States

I am responsible for handling client accounts, developing effective digital marketing strategies, and promoting the clients' businesses across the digital media platform and the fun part, I handle company driven leads, and prospect for new sales by using SalesForce.

White Plains, New York, United States

- Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood- Prepared, reviewed, and finalized sales proposals- Conducting informative and personalized tours of the apartment community that result in new leases- Managed CRM system, interpreted market research, and executed targeted campaigns- Gather and analyze consumer behavior data (traffic and rankings)- Generated reports on marketing and sales metrics- Contributed to collaborative efforts and organized promotional events - Coordinated with the marketing design and content teams to generate digital and print advertising material- Maintain and update impeccable records of marketing metrics and results of past campaigns- Prepared and delivered regular sales forecasting reports- Monitor and report competitors' marketing and sales activities- Managed social media (Facebook and Instagram) platforms to garner customer interest and create brand awareness.- Resolved resident's issues in a timely manner - Managed Yardi, YieldStar, HyTours and Leonardo Platforms

Marlborough, Massachusetts, United States

• Daily management of calls and emails with prospects to schedule tours to increase the occupancy rate of the community, with 90% success rate• Tailor search of apartments to fit our prospects wants and needs, achieving an occupancy rate of 99.8%• Responsible for leasing and keeping apartments rented at 95% occupancy rate or above on an annual basis• Generate $7.8M on revenue to the company by renting 270 units• Accurately and efficiently prepared and assisted with all leasing paperwork (i.e. applications, lease agreements, addenda, employment checks, credit checks, and leasing move-in packets)• Develop expertise to maintain an accurate and in-depth knowledge of all aspects of the community, serving as the subject matter expert• Collect security deposits, rent, and all other funds associated with residents’ contracts• Receive and submit service requests and ensuring completion• Support the overall marketing efforts by offering input and suggestions regarding promotions and advertisements• Understanding and complying with State Landlord-Tenant Fai Housing law and standards • Inspect all vacant apartments on a regular basis to ensure they are ready to show to future residents• Attend and participate in regular training seminars to stay up to date with company policies and goals• Prepare weekly market survey for leadership, reporting benchmark pricing, occupancy rates, net leases, and promotions

Needham, Massachusetts

• Managed a 1.5-million-dollar family restaurant in Needham MA.• Trained ~15 employees including new staff, managing servers, and host/cashiers• Built and maintained loyal clients by offering courteous and accurate customer service• Developed standard operation procedures to create an efficient work environment for all staff, customers and vendors• Resolved tough customer’s concerns or questions on a daily basis• Engaged and maintained relationships with third-party vendors for inventory and deliveries• Developed my leadership and people’s skills by overseeing ~30 employees• Managed and coordinate events, staff operations, and kitchen logistics• Generated ~40% increase in profits by incentivizing staff with sales contests• Reduced payroll cost ~55% by identifying and resolving high labor under-utilization• Responsible for reconciling accounts, submit sales report to upper management and distribute tips to employees• Multitasked while remaining professional and courteous in fast-paced environments• Operated cash register, handling 200 transactions on average daily• Redesigned social media pages on Instagram and Facebook, leading digital promotions and targeted advertisement from photo to post.

Manta, Manabí, Ecuador

• Performed creation and review of applications for loans and credit accounts• Conduct client's loan applications, assisting throughout the process and paperwork• Built new client portfolios from scratch to ~100 active recurring accounts• Balanced cash drawer and daily work with minimal errors in a timely manner while maintaining a cash variance records within the guidelines of internal policies.• Accurately processed all transactions such as deposits, withdrawals, loan payments, and check cashing and assisted customers throughout the process and paperwork.• Performed international transactions for personal and businesses accounts• Managed personal bank investments of up to $200K