Mayra Messias Email & Phone Number

Edmonton, Alberta, Canada

- Process Accounts Payables and Accounts Receivables.- Prepare weekly payroll hours.- Verify all work orders for accuracy & proper completion.- Provide administration support of new sales contracts.- Receive all customer invoicing related documents from the Carmichael offices, either hard copies or via electronically.- Contact service technicians, CSR’s, Services coordinators, estimators, or any other team mate to obtain any missing information.- Ensue that documents are in accordance with the Customer’s contract and with the company’s gross margins guidelines.- Release documents for invoicing process.- Act as a backup for other admin functions such as reception or dispatch, as needed.- All other tasks that match the skills to help the department

Edmonton, Alberta, Canada

-Handle incoming customer inquiries in a prompt, courteous and professional manner-Resolve customer concerns in a prompt, courteous and professional manner- Schedule and dispatch service requests accurately- Work with other departments to ensure efficiency and customer satisfaction- Process and accurately close work orders- Contact existing customers to schedule appointments- Communicate with service technicians- Review, accept and validate staff work hours before moving to payroll- Receives expense reimbursement requests and takes the manager's signature to send to payment- Control the technician certification expiration, schedule the training and update the system- Book and attend meetings- Prepare the meeting memorandum- Printing, photocopying and scanning documents- Ordering office supplies and parts for company services call/maintenance- Receive parts and materials of the office, identifying and organizing them in stock- Arranging post and pick-ups material

Toronto, Ontario, Canada

Company Size: 150 employees – Reported to HR ManagerReceived and prioritized email and telephone calls, while handling complex inquiries independently. Responsible for posting roles, screening candidates, scheduling and conducting interviews. Communicated final decision (hiring and decline) to candidates, processed offer submission, followed up on required documentation. Supported evaluation of new contract/hire with the manager upon completion of probationary period. Communicated information to manager and candidates accurately and appropriately. Built and maintained candidates' profiles using the HR system. Provided back-up support to co-workers and associates as assigned.

São Paulo, Brazil

Reported to Managing DirectorExperient in serving as business dictates to exceed customer satisfaction standards Communicate with customers and product information, receive constructive criticism, and provide feedback as needed to peers and management.Participated in all stages of the project to hire 10 new crew’s information technology team of the major customer ESPN (company size 5,000-10,000 employees), such as job description of positions, disclosure, contact with candidates, scheduling interviews, all admission documentation, and benefits. Provided guidance on the employee's dismissal procedure. Provided guidance regarding the observation of labor legislation and meeting the requirements of the Union. Lead monthly meetings with ESPN Brazil Board of Directors.

Guarulhos, Brazil

Company Size: 1,500 employees – Reported to Head of Legal DepartmentLawyer responsible for managing approximately 800 lawsuits, primarily focusing on employment rights.• Prepare various legal documents including petitions, appeals, and agreements for court judgments • Manage the posting of legal documents on official platforms such as electronic processes (TJ, TRT/SP, STJ, and STF)• Follow up on compliance tasks with various legal deadlines• Manage and maintain the company's database of lawsuits• Responsible for issuing and paying judicial fees for filing in the company's legal proceedings• Represent the employer in courts, tribunals, and regulatory bodies.• Provide legal opinions and risk assessments, draft court documents such as pleadings, as well as other legal documents like contracts and agreements.• Plead cases and conduct prosecutions in courts of law.• Handle a high volume of documentation, paying close attention to detail, ensuring compliance with procedural deadlines, assessing debt contingencies in lawsuits, preparing reports, researching witnesses for hearings, training agents, and participating in workplace safety and health processes, while coordinating the flow of information.• Offer advice, assistance, and recommendations for conflict resolution, disciplinary matters, and grievances.• Facilitate dispute resolution processes to resolve workplace disputes and interpersonal conflicts within the framework of Working Relationship Agreements.• Conduct investigations into workplace misconduct and provide recommendations for appropriate actions. Represent the employer in disciplinary meetings and grievance proceedings.

São Caetano Do Sul, São Paulo, Brazil

Applicant lawyer responsible for the inspection of candidates in the performance of the Brazilian Bar Association - OAB test, including checking of authorized materials for consultation of candidates. Verification that the forms were correctly filled out by the candidates. Responsible for delivering the test and receiving the test at the end. Control of the time to take the test. Responsible for filling out the test flow minutes.

São Paulo, Brazil

Reported directly to partnersManager labor lawsuits, with daily performance in instruction and conciliation hearings, control and compliance with procedural deadlines, survey of the contingency of processes, preparation of reports, negotiation of legal agreements, meeting and visiting clients, preparation of defense and appeals petitions, legal advice, survey of witnesses to be heard at the hearing, training of agents

Barueri, São Paulo

Reported directly to partnersCoordinator of the Labor Legal Department, reporting to management, supervising the team consisting of four people, one lawyer, one intern and two administrative assistants.Tasked with the preparation of various legal documents, which includes drafting, editing, revising, and updating laws mentioned, as well as confidentiality agreements, debt negotiation, commercial contracts, notifications, reports, and any other legal documentMonitoring lawsuits in the Forum and online, responsible for labor lawsuits in the first and second instance, control in compliance with the procedural deadline, report to clients, preparation of defenses, initial petitions and appeals, negotiation of agreements in the judicial sphere, meeting and visiting clients, legal advice, research of witnesses to be heard at the hearing, acting in instruction and conciliation hearings, training of agents

Barueri, São Paulo

Monitoring of lawsuits in the Forum and online, responsible for civil and labor lawsuits in the first and second instance, control in compliance with procedural deadline, report to clients, preparation of defenses, initial petitions and appeals, preparation of spreadsheets of amounts charged in court , negotiation of agreements in the judicial sphere, meeting with clients, legal advice, researching witnesses to be heard at the hearing, acting in instruction and conciliation hearings, training of agents

Barueri, São Paulo

Monitoring lawsuits in the Forum, support to the responsible lawyer, control in meeting the procedural deadline, report to clients, acting as a representative in hearings, gathering information for the preparation of defenses and initial petitions, and preparation of spreadsheets of amounts charged in court. Organize and Submit documents to the Court website.

Barueri, São Paulo

In the legal department: Monitoring of court proceedings at the Forum, support for the responsible lawyer, monitoring compliance with the procedural deadline. In the human resources department: I took care of internship contracts, company agreements with universities and the contract of associate lawyers, full support to HR analysts in employee payment, benefits, recruitment and selection of candidates. Helped to organize the company's social events. Organization of the document file of all company employees.

São Paulo, Brazil

Customer support in preparing the scientific program of conferences and lectures in the medical field, preparing a database in Excel and sending invitation letters to national and international speakers, receiving abstracts and organizing posters to be presented at events, issuing certificates to participants, reception and assistance of events in different cities

São Paulo, Brasil

Control of the Company's bank accounts, payment of bills and employees' salaries, service to partners, control of the payment of annuities, organization of lectures at headquarters, monitoring of the organization of the National Congress

São Paulo, Brazil

Maintaining a perfect and clean area at all timesHelping the kitchen in preparing food items for customer purchaseManaged cash register, and maintained a perfect cash handling balance for 6 monthsGreeted customers and handled customer complaints. Elevated customer concerns to management as needed Operated gas pump management system, cash register, POS credit card processing machines

Postgraduate Degree, Human Resources Management And Services

Diploma Of Education, English For Academic Purpose

Postgraduate Degree, Labor Law And Labor Procedure

Bachelor'S Degree, Law