• On Time Fulfillment • Customer Service• Account Management • Customer Relationship Management • Ensure day to day order processing • Problem Solving• Coordination of B2B shipping • Communication with retailers and carriers to ensure pick ups/deliveries • Coordinate with planners and operations on fulfilling customer orders and priorities • Monitoring customer orders through system for proper corrections and fulfillment for E-COMMERCE and Retail• Monitor inbound overseas shipments• Reporting of the status of shipments and orders• Prepare customer reports by gathering data from the different departments

• Review and reconciliation of customer portal• Follow-up of customer needs • Supervision of loading volumes and unloading of units • Inventory control• Customer service • Planning• Coordinate shipping and distribution

Preforming Laboratory Testing of petroleum refined fuels and biofuels like ethanol to determine its characteristics for different customers and suppliers. •Ensuring fuel standards in accordance to ASTM•Reports on results and record keeping •Collecting samples as requested •Responsible for correct disposal of samples • Adequate inventory of chemicals and equipment • Assist in equipment calibration • Quality records of the different samples

ENGINEERING DEPARTMENT •Launched New Product assembly lines•Lead a team to optimize the processes •Train assembly line operators for new processes •Redesign, update and optimize process documents •Participate in internal and external audits•Problem solving, participating in a team investigation to discover the root cause •Time analysis•Update and creation of PFMEA documentsMATERIALS DEPARTMENT•Customer order report management•Weekly production tracking•Review, follow-up and reporting of complaints through customer portals (BMW, FCA)•Planning •Inventory control•Leading weekly customer, supplier and departmental meetings •Customer Service

Teaching conversational English to children and teenagers

•Management of equipment and reagents storage at the university.•Quotation and purchase of laboratory equipment•Preparation of laboratory practices•Preparation of reagents, solutions and laboratory equipment.•Give support 4 hours per week in laboratory classes for 1st and 2nd grade students of Chemical Engineering •Organization of the Chemistry Olympiad. •Waste management•Management of the Inorganic Chemistry Department social media page