Maysa Bashir Email & Phone Number

Khartoum North, Sudan

Develop and execute a group in insurance strategy in the most cost-effective way and in compliance with the Local and the international rules and regulations.Prepares annual insurance budget .Identifies all assets, vehicles, forwarders, and all other type of properties that should be included in the insurance policy. Ensures claims’ refunds are done on a timely manner.Continuously searches the insurance market, compares services and prices, and identifies market leaders.Keeps abreast of latest insurance news/ changes/ policies/ difficulties and provides a monthly summary report for management. Coordinates with the HR department for surveys to measure the employees’ satisfaction rate and the quality of insurance services provided and considers the findings to improve policies.

Khartoum North, Sudan

• Setting the appropriate measures for purchasing insurance programs, management of claims and loss control activities, management of relationships with third party service providers including brokers and / or insurers.• Review the system and operational functions relating to insurance function .• Analytical Study of all type of insurance and vetting insurance policies terms for all DAL Food unit .• Review of the financial aspect, the cost and premium involved in process, preparing loss analyses and budgets, indentifying exposures, recommending solutions, implementing approved programs, promoting loss prevention with the view of enhancing doing such activity in more economically viable manner.• Review of the documentation and process in respect of insurance claims.• Set policies and procedure that meets compliance with insurance procedures and managing safety / risk management manuals as per the international standards of the industry while considering the methodology that could redress high cost involved in procuring insurance coverage.• Set the basis for creating insurance function department or cell as appropriate and to set the structure for such cell/department in terms of personnel criteria and budget. • Train and transfer the knowledge to the staffs who are involved in the operational side of the insurance function.• Record, document and create a data basis for the insurance policies along with a reminder system documenting and alerting the expiry of each policy and the timeframe required for reporting incident of damage and/or possible claim under each policy.

Khartoum, Sudan

• To help the client in finding and selection the best and highest quality of insurance coverage for the most decreased outlay in premium.• Inventing new strategies to resolve different types of business problems and recommend solution.• Proficiency with the recent updates of changes in policies with regard to ( governmental acts, rules and regulations, their impact on the policy, current developments in business, new policies ), and giving proper advice.• To advice the client for strengthening the bond between the insurance company and the client.• Generating additional and new business for the Company by giving information about recent updates to the client. Convincing them to get insured for the right time of insurance and attending community functions to get new clients.• Inspecting property terms and conditions of the client to determine the risk.• Maintaining proper data of each client with their needs and dates of renewal policies.• Helping the clients to calculate premiums, giving them the best method of payments or collecting regular premiums paid by the client.• Scheduling meetings with clients and visiting clients and their offices.• Arranges for floating the insurance tenders on behalf of the client.• Coordinate and organized the tender openings/evaluations, negotiations and preparation of the evaluation and recommendation reports to the client.

Khartoum, Sudan

• To develop Insurance business strategies to increase and maintain good working relationship with clients, Insurance Brokers and financial advisers• Assist in Managing the activities of the Insurance operation including underwriting claims, marketing, Reinsurance, Safety and Risk Management functions• Expand business through development and marketing of various insurance products• Assist in managing the organization in an efficiency and effective manner to achieve • Review and monitor performance and profitability of various existing programs in the underwriting or risks in different branches of insurance business• Participate in discussions and renewal of Reinsurance Treaties• To review adequacy of insurance cover in respect of the insurance company which include assessing risks, recommending coverage required, liaising with all concerned to ensure adequacy of sum insured and recommending optimum security arrangements• To coach and develop company staff in order to improve the sales and to achieve individual sales targets and customer satisfaction• Ensure the high degree of staff motivation and achieve standers of excellence that inspires the company employees to higher standers• Evaluating performance and appraisals on performance, productivity and quality of work• Ensuring compliance with procedures in line with company services level• Ensuring internal communication, holding meetings, motivating one to one and team building• Developing new projects and services and coordinating with other insurance companies• To ensure smooth functioning and daily activities of policy services unit and be part of a team that continually strives to drive excellent services to the policy holders.• Ensure that corporate annual growth objectives are met - pursue sales through all available channels of distribution ( Brokers, agency and Direct ……… ).• Submit and negotiating quotations with the client and brokers.

Khartoum - Sudan

Established the Insurance department and assuming the following functions :• Coordinates and attends to the day to day insurance activities in order to ensure that the best Cover is obtained.• Analyzes and reports on all insurance claims• ensuring that such claims are settled favorably and in a prompt manner.• Reviews the insurance policies in force and recommends changes, amendments and improvements of all insurance issues.• Implements renewal of the insurance policies and prepares relevant tender documents.• Arranges for floating the insurance tenders.• Participates in tender openings/evaluations, negotiations and preparation of the evaluation reports.• Investigates and reply to queries raised by the tenderers during the insurance tendering process.• Analyzes and evaluates offers submitted by the tenderers ensuring their compliance with terms and conditions specified in the relevant tender documents.• Participates in meetings with the Loss Adjusters/Surveyors and concerned head of departments in order to reach a proper settlement of the insurance claims.• Arranges daily operations and monitoring the Group Medical insurance scheme for staff and their dependent.• Keeps and updates the insurance registers and the original policy documents in an accurate and safe manner for superiors in case of information and background.• Informs superiors of significant work concerns and follows up accordingly.

Sudan

( 2002 - Sep. 2005 ) Deputy Technical Manager :• Supervisor for technical and Computer Departments.• Negotiate and arrange for Reinsurance placement (Local and Abroad). ( 1996 - 2002 ) Assistant Technical Manager :​• Supervisor for technical and Computer Departments.• Arrangement and follow-up Reinsurance placement and their accounts ( Local Abroad).• Supervisor of Fire, Miscellaneous accidents, Engineering, Marine & Aviation Departments.• Follow – up Claims Settlements. ​ ​ ​ ​( 1993 – 1996 ) Head Department of the Fire , Misc. Accident & Engineering :- ​ • During that period I used to underwrite Marine, Aviation, Fire & Misc. Accident policies.• Arrangements & Follow – up Reinsurance Placements ( Local And Abroad ).• Supervisor for Aviation Department.• Follow – up Claims Settlements. ​(1991 – 1993) Underwriter in Technical Department​​• Underwriting Motor, Fire, Miscellaneous Accident, and Marine and Reinsurance policies.• Claims Department officer.