It Change Manager
Current• Lead the CAB meetings to discuss the RFCs submitted to the committee to formulate Go/No Go decisions. • Maintaining the CAB & E-CAB approval cycle documentations. • Initiate in-depth analysis for CBE letter for launching new projects/services as a part of pre-CAB assessment. • Ensure the integrity of the IT infrastructure & business balance needs for change.• Guide, coordinate, help different teams to patch and make best case to mitigate vulnerabilities, and report correctly.• Make sure all the changes are managed correctly within involved stakeholders and approvals.• Reduce number of Changes that End Up Causing Major Incidents.• Improve Number of successful changes implemented in a particular frame• Communicates release & change details and schedules to the Business as required. • Evaluate and ensure user readiness, manage stakeholders, Support and engage senior leaders.• Track and report different IT team’s changes.• Managing CBE FinCert circulars between InfoSec and involved teams to have a specific plan for mitigation without effecting on business and production environment. • Coordinate with InfoSec by having weekly and monthly reports related to CBE circulars to have a visibility over mitigation plan. • Ensure, spread and manage notifications for whom involved teams to be allied through changes action time frame to tack their necessary action regarding. • Prepare the weekly, monthly and quarterly Change management reports highlighting the team KPIs met. • Manage the release management lifecycle including scheduling and coordinating releases across the company for multiple applications.
