Gestão Estratégica das grandes contas da Vertown como: BRF, Atacadão, Alesat, Mills, Bombril...- planejamento dos objetivos em relação a meio ambiente e sustentabilidade- execução de planos de ação com o cliente para melhora dos indicadores relacionados à gestão de resíduos- apresentação dos resultados obtidos a partir dos planos de ação- acompanhamento dos níveis de maturidade do cliente em relação à gestão de resíduos- acompanhamento da adoção do cliente às features disponíveis e que agregam valor aos desafios atuais

Responsible for managing a 10 people team of CSMs. Responsible for empower the team to achieve revenue goals.Set the strategy to increase revenue and reduce revenue churn.Help people to develop their hard and soft skills through trust relationships.

Leader of leaders in the customer success area. Responsible for expanding client revenue through olist platform. Three years of experience as a coordinator, directly managing the customer success team. For the past year, I have taken on the challenge of leading the leaders in the area. Responsible for building the medium-term strategy of the department, with a focus on clients and company profitability.

Sale of customized training programs to large companies. Working closely with the organizational development managers of these companies to seek growth for their teams.

recruitment, selection, and organizational development services to large companies in São Paulo. Sales based on a strong relationship with clients.

Relationship Management of the AmCham team members. This was my last position at the Chamber where I started my career as an intern, moved through areas of content event production, international relations, and consolidated myself in the customer relationship area aiming to retain them within the Chamber.