May Leung Email & Phone Number

Worldwide, Oo

Worldwide, Oo

• Collaborate across the Global Audit & Assurance network, including Transformation and key client portfolio teams to research and pilot aspects of the service plan that triggers customer delight and market differentiation• Leveraged service design concepts to create unique Hot House workshop with engagement teams to co-create pilot projects for improving customer experience.

Worldwide, Oo

• Manage enterprise change on the adoption of audit analytics through collaborating with member firm Audit & Assurance Innovation and Analytics leaders• Monitor and record regional innovation activities to identify needs and duplications• Facilitate sharing of best practices globally to eliminate redundancies• Collaborate with member firm and global technology teams on convergence strategy for multiple audit analytics platforms• Develop resources for global use, including analytics learning to be deployed to over 70,000 audit practitioners • Foster culture of innovation globally through managing communities of practice in innovation and blockchain and leading monthly global calls with over 250 and 150 members respectively• Partner closely with Audit Quality team to ensure consistent messaging on firm strategy in innovation and analytics with regulatory bodies, and presenting to regulators such as the International Forum of Independent Audit Regulators (IFIAR)

Worldwide, Oo

• Leveraged Design Thinking principles to develop analytic solutions with internal partners, resulting in reduced reporting cycles, and better insight generation• Led design sessions to determine KPIs and develop long-term analytic roadmaps• Developed standardized processes (visualization principles and deployment methodologies) to increase efficiency in delivery of Strategic Analytics team projects

Waterloo, Ontario, Ca

• Recognized as a subject matter expert in the field of Business Analytics and tasked with creating relevant content for young analytics professionals• Co-developed, launched and co-lectured two courses – Introduction to Business Analytics, and Intermediate Analytics for students in the School of Accounting and Finance• Proven ability to prepare students for practical application as well as higher understanding evidenced by positive feedback from employers of hired students• Instruct with various tools (including Tableau, IDEA) to demonstrate use of different tools for performing data-driven financial analysis, auditing and meeting other business objectives• Provide guidance and support to students participating in data analytic competitions

Toronto, On, Ca

• Partner with senior executive business and technology partners to design, develop and implement analytic solutions to meet business objectives, using tools such as Spotfire• Implement solutions to evaluate and improve standardized reporting• Lead design sessions to determine key performance indicators and develop long-term implementation strategy and roadmap• Develop bank-wide analytics standard practices such as visual standards and deployment methodology• Deepened understanding of the financial industry, including key industry metrics and challenges

Toronto, On, Ca

• Liaised with business and technology groups to ensure successful implementation of projects for Wealth Management Operations in the role of Project Manager, Operations Lead or Resource Manager depending on project needs• Developed strategy for deployment of Spotfire data visualization dashboards for management reporting and projects for the Wealth Management Project Delivery team • Tasked with creation of a learning plan for internal team development to increase technical capabilities in using data analytics and visualization tools

Worldwide, Oo

• Developed roll-out strategies and new service offerings for the Data Analytics group • Trained and managed national network of 14 data specialists to deliver on over 60 pilot engagements• Designed and facilitated workshops for internal and external audiences to draw out core issues and made recommendations for data-driven solutions based on current state and gap analysis• Designed analytic solutions through storyboarding and understanding the client’s data, and created solutions using self-taught data visualization techniques• Created and delivered key presentations to senior level management to clearly demonstrate the value proposition and business impact of the group’s various activities, supported by quantitative analysis• Liaised with National Risk team to develop best-practices guides, quality control processes and other documentation, taking into consideration regulatory requirements and firm standards • Led multiple projects/work streams where I performed cost-benefit analysis, created project plans and coordinated resourcing efforts to ensure project completion• Positioned analytic solutions in the market as an audit differentiator with over 50% win rate in proposals• Collaborated with the United States and Australia member firms to create a community of practice• Acted in the capacity of Canadian vendor relationship manager with Tableau Software Lead, National Audit Innovation July 2012-July 2013• Assisted in development of innovation program strategies for the audit practice• Adopted the methods of Design Thinking, a human-centric approach to problem-solving which involves unbiased observation, storyboarding and prototyping key elements of a solution• Spearheaded the adoption of data visualization in audit, earning the Deloitte “Minnovations” Award • Evaluated external vendors and developed business cases for introducing new technologiesManager is highest held position in this team.

Worldwide, Oo

• Assisted in development of innovation program strategies for the audit practice• Adopted the methods of Design Thinking, a human-centric approach to problem-solving which involves unbiased observation, storyboarding and prototyping key elements of a solution• Spearheaded the adoption of data visualization in audit, earning the Deloitte “Minnovations” Award • Evaluated external vendors and developed business cases for introducing new technologies

Worldwide, Oo

• Executed audits of asset management (including pension plans/funds, fund managers, mutual funds and private pools) and broker/dealer entities, demonstrating knowledge of the financial services industry• Led and coached teams to smooth execution of audits, including a team of 20 associates to deliver on audits of a group of over 200 funds managed by a Canadian multinational bank• Experienced in delivering compliance, controls testing and system conversion engagements• Effectively managed engagement economics and assurance deliverables under tight deadlinesExperience partially includes co-op experience, senior is highest held position in this team

Masters Of Accounting, Accounting And Finance

Bachelor Of Accounting And Financial Management, Minor In Economics, Accounting And Finance