General Manager
May 2024 - Dec 2024
AeroLeads people directory · profile
Mike M. Email & Phone Number
General Manager | Executive Leader Driving Operational Excellence and Team Empowerment
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✓ Verified July 2026
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Profile completeness 71%
Role
General Manager | Executive Leader Driving Operational Excellence and Team Empowerment
Location
Greater Salisbury Area, United States
Who is Mike M.? Overview
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Quick answer
Mike M. is listed as General Manager | Executive Leader Driving Operational Excellence and Team Empowerment based in Greater Salisbury Area, United States. AeroLeads shows a matched LinkedIn profile for Mike M..
Mike M. previously worked as General Manager at All Exteriors, Llc and Director of Human Resources and Marketing at All Exteriors, Llc. Mike M. holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from University Of Maryland Eastern Shore.
Profile bio
About Mike M.
I am a HR and Marketing Leader with a passion for driving the growth and success of organizations through effective leadership of people and marketing functions. In my current role as the Director of HR and Marketing at All Exteriors, LLC, a home improvement exterior remodel company, I am responsible for developing and implementing HR strategies that align with our marketing efforts, fostering a positive and productive work environment, and attracting and retaining top talent.I also oversee the development and execution of marketing campaigns, analyzing market trends and customer data, and managing the marketing budget. Additionally, I develop and maintain relationships with customers, develop brand messaging and positioning, and coordinate marketing activities with other departments within the company. Some of my recent achievements include increasing the lead conversion rate by 35%, reducing the employee turnover rate by 20%, and securing a large contract with a major client. I have extensive experience in people operations, call center operations, lead generation, and customer management, and I have developed strong skills in leadership, coaching, mentoring, and performance management. I am committed to driving operational excellence, innovation, and customer satisfaction in the home improvement exterior remodel industry.
7 roles
Mike M. work experience
A career timeline built from the work history available for this profile.
Director Of Human Resources And Marketing
As a Director of Human Resources and Marketing in the Home Improvement Exterior Remodel industry, I am responsible for driving the growth and success of the organization through effective leadership of our HR and marketing functions.In my HR role, I develop and implement employee policies and procedures, manage recruitment and hiring processes, oversee employee benefits programs, and ensure compliance with labor laws and regulations. I also foster a positive and productive work environment, building strong relationships with employees, addressing workplace conflicts, and providing guidance and support to our teams.In my marketing role, I oversee the development and execution of marketing strategies and campaigns, analyze market trends and customer data to identify opportunities for growth, and manage the marketing budget. I develop and maintain relationships with customers, develop brand messaging and positioning, and coordinate marketing activities with other departments within the company.
Apr 2023 - Dec 2024
Director Of Customer Experience
Oct 2021 - Apr 2023
Customer Service Supervisor
Mar 2020 - Oct 2021
Operations Supervisor
• Oversee delivery operations Identify and improve efficiencies in daily procedures with commendations from senior leadership from Lowe’s and XPO Logistics. Audit billing for discrepancies prior to processing and approval, as well as submit and follow-up on claims for damaged product or liabilities. Analyze daily preparation report to identify and mitigate human error before they reach the client. Serve as an information source for all customer, employee, and contractor inquires.
Apr 2018 - Mar 2020
Salesfloor Supervisor
To serve, delight and engage our members while they shop their way. Supervises salesfloor associates, specifically in the operations areas. Ensures store team delivers a WOW customer experience. Oversees the store recovery process in assigned area• Assist in handling and solving member needs, issues or complaints • Provides direction, guidance and training to all associates in selling skills, customer service standards, product knowledge and front end operations to maximize sales, service and profitability • Executes all Operations related communications on a daily basis.
Jun 2014 - Apr 2018
Youth Leader (Teacher)
It Takes A Village
Jun 2015 - Aug 2017
3 education records
Mike M. education
Bachelor Of Business Administration - Bba, Business Administration And Management, General
University Of Maryland Eastern Shore
Bachelor Of Science (B.S.), History (Social Studies) Education
Bowie State University
Education record
Washington Academy High School
FAQ
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Quick answers generated from the profile data available on this page.
What is Mike M.'s role at their current company?
Mike M. is listed as General Manager | Executive Leader Driving Operational Excellence and Team Empowerment.
Where is Mike M. based?
Mike M. is based in Greater Salisbury Area, United States.
What companies has Mike M. worked for?
Mike M. has worked for All Exteriors, Llc, Herl'S Bath & Home Solutions, Lowe'S Companies, Inc., Kmart Corporation, and It Takes A Village.
How can I contact Mike M.?
You can use AeroLeads to view verified contact signals for Mike M., including work email, phone, and LinkedIn data when available.
What schools did Mike M. attend?
Mike M. holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from University Of Maryland Eastern Shore.
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