Steven May Email & Phone Number

Concord, Ca, Us

Concord, Ca, Us

Seattle, Us

• Worked closely with product managers, technical teams and senior management to determine best Salesforce Solutions to employ. • Salesforce declarative and programmatic development: Apex, LWC, Aura, Flow / Process builder.• Provided subject matter expertise on the company's Salesforce architectural direction. • Team lead responsible for technical guidance and coaching of team members. • Delegated tasks and assignments to other developers. Project management. • Responsible for developing a CI/CD Devops technical solution utilizing Jenkins and SFDX.

Marlborough, Ma, Us

• Peripheral Products Salesforce Sales Cloud CRM Development and Administration.• Custom from scratch Lightning Web Components (LWC) and Aura Component Development. • Position requires both programatic and declarative development (i.e. Process Builder, Flow Builder, Workflow rules, etc) along with Salesforce administration skills (i.e. Data modeling, object creation and setup, validation rules, Profiles, Permission Sets, Permissions, Permission Groups, Sharing Rules, etc.)• Salesforce Community development using custom themes/templates, LWC and Aura components.• Salesforce order processing solutions via internal middleware and SAP integrations.• Responsible for taking backlog stories and coming up with designs and implementing appropriate Salesforce solutions such as when to use Process Builder vs Lightning Flow Builder vs Apex Triggers vs LWC/Aura or combination thereof.• Provided guidance in developing a working proof of concept on how to integrate SFDX, Git and Bitbucket (i.e. Source Control) into companies existing Salesforce Devops process.

Carnegie, Pa, Us

• Responsible for analyzing requirements, designing and delivering solutions using the appropriate development technology in Salesforce i.e. Process Builder, Flow Builder, Apex Triggers, Batch Apex, VisualForce, Lightning Components, Lightning Web Components, etc.• Responsible for designing and implementing a Devops process into the company's Salesforce development practice. Documented and trained staff how to use Salesforce DX along with Git/Gitlabs and Visual Studio Code IDE for Salesforce development. • Just some of the clients I developed custom solutions for: Mylan Pharmaceuticals, US Steel, IPEG, Clean Earth, Total Equipment.

Walnut Creek , Ca, Us

• Part-time Salesforce Business Analysis, Administration and Development• Responsible for designing, developing and implementing from scratch a Community Partner Portal for partner insurance brokers.• Developed a custom application to track and report insurance commission discrepancies by using Custom Objects, Formula Fields, Lightning Flow Builder and reports. This commission exception reporting system will help recover thousands of dollars of commission under payments.

Walnut Creek, California, Us

• Salesforce consulting, administration and development services. • Configured a CPQ proof of concept for contract management.• Provided architectural guidance for Salesforce solutions. • Converted Salesforce development process onto SFDX and Git/Github. • Responsible for migrating their existing in-house patient enrollment CRM onto Salesforce and Salesforce Communities.• Integrated Salesforce with their patient qualification and verification applications. • Developed application and integration solutions using Process Builder, Lightning Flow Builder, Apex REST callouts, Apex Web Services, Platform Events, Apex Triggers and custom Community Lightning Components.

• Salesforce development and administration.• Business Analysis and Quality Assurance (QA) consisting of requirements gathering and testing Salesforce Sales and Service Cloud solutions to meet growing and evolving business needs. • Agile Coach/Scrum Master responsible for implementing and managing Agile Scrum (Scrumban) process within the IT department.• Incorporated Git/Github source control into Salesforce development operations.• Maintenance and support of various Ruby applications used for payment portal integration and inventory support.• Responsible for Salesforce integrations with various web services (Sendgrid, Trustpilot, etc) utilizing Rest/SOAP and developed and exposed our own custom Salesforce Webservice API endpoints for integration with the company's flightguru.com travel and ticketing platform. • Refactored Salesforce code to follow best practices and patterns.• Worked with end-users of Salesforce to understand their needs and develop solutions that improved productivity and gained a better insight into the customer and company operations.• Technologies employed: Visualforce, Apex (classes/triggers/VF controllers), SOQL/SOSL, Workflow, Flow, Process Builder, REST, JavaScript, JQuery, JSON, JMeter, Ruby, MySQL, SQL, HTML, XML, CSS, Unix, Git / Github, Agile Accelerator/Pivotal Tracker.

Basking Ridge, Nj, Us

Java/J2EE Web application development and support for Verizon's B2C Ecommerce application. Position required the ability to develop in Java, J2EE, Spring, Spring MVC, Spring Web Flow, Struts, Oracle DB, Oracle 10g, HTML, JavaScript, Ajax, JQuery, DWR, JAXB, PL/SQL, XML.Enterprise releases consisted of projects requiring more experienced developers and were typically 3 months or longer in length. Projects usually required integration with various back end enterprise or external systems in order to deliver new services or functionality.Enterprise releases/projects I worked on include but not limited to:• Account level bundles (ALB). ALB is an add-on service which encompasses all lines that can participate in the service for a given Share Plan set. • Online enrollment and management of adding Global Phone Services and International Dialing to one's account.• Enhancements to Equipment Upgrade and Add-a-line pages.• Virtual Bundles (The ability to pair, advertise and sell accessories and other products along with the phone in a single online transaction).• Edge (The ability to allow a customer to sign up for Edge online. Edge is a program that allows the customers to upgrade their phones early.)

Cincinnati, Ohio, Us

• Responsible for administrating the Clear2Pay CBK v2 and v3 chargeback & fraud reporting software package used to manage credit card disputed transactions for all Chevron gas stations. Billions of dollars of transactions and terabyte sized database.• Responsible for developing, testing and implementing improvements in security, performance, system stability, system monitoring and alerting capabilities. • Projects: Ensured various applications complied with Payment Card Industry (PCI) standards and company's data security standards. Gathered requirements and sized project for whether to upgrade Clear2Pay CBK v2 chargeback application to latest version or develop a software application in-house. • Required the ability to successfully facilitate and communicate with external vendors, internal business partners and technical staff. • Technical work included Windows/Unix scripting, software configuration management, SQL, PL/SQL, VB/ASP web application development and support.

Charlotte, Nc, Us

• Technology Delivery Lead (TDL) responsible for managing, designing and developing J2EE and other web based solutions for Online Banking.• Worked as Systems Analyst on various projects such as internationalization and localization of Online Banking (i.e. Spanish Online Banking), in addition to various other authentication and application enhancement initiatives.• Responsible for support of production and test environments.• Developed applications using Java, J2EE, JSP, Struts, Spring, HTML, JavaScript, CSS, XML.

Charlotte, Nc, Us

• Worked as a Contract Systems Analyst and Application Developer on: Mobile Banking, Keep the Change, and various Online Banking authentication and security initiatives.• Lead engineer and developer of Bank of America's Mobile Banking authentication component. Technologies employed: Java, Struts, Spring and WALL/WURFL JSPs. Required understanding of telecommunications and ability to learn quickly the latest mobile software design practices, technologies and testing tools.

Charlotte, Nc, Us

• Developed and designed a trouble ticket system using ASP, JavaScript, HTML, MS Access and LDAP/ADSI.• Technical Project Manager to migrate and re-design existing business unit’s website from Lotus Notes to Vignette Portal and Content Management Server. Responsible for gathering and writing requirements, determining size and scope of project, proposing and implementing appropriate solution.

Charlotte, Nc, Us

• Analyst and developer for enhancements to various functions and features to www.bankofamerica.com • Worked with external vendors to integrate proprietary flash technologies into dot com.• Developed various www.bankofamerica.com enhancements using ColdFusion, JavaScript, XML, HTML and Flash.

Charlotte, Nc, Us

• Took leadership role in developing an IBM portal solution for Online Banking’s Bill Pay service. Responsible for building a bill pay portlet incorporating the following technologies: WebSphere Portal Server, Websphere Application Developer, AIX, IBM’s MQ API, Java, JSP, XML, and JavaScript.• Architected, developed and supported an entire intranet web application used for internal processing and support of bill pay consolidators. Application was built using JSP, Java, JavaScript, Tomcat, Apache, SQL, and CORBA.

Charlotte, Nc, Us

• Responsible for coordinating testing efforts for various mortgage applications and configuring and maintaining testing environments during various testing phases. • Developed an automated test phase scheduling application using ASP, HTML, Javascript and SQL server.• Maintained and enhanced a ColdFusion 4.0, HTML, JavaScript application that monitored production transactions within the bank’s enterprise solution for Consumer Real Estate mortgage loan applications and fulfillment. • Systems administrations and support.• Responsible for server and desktop hardware procurement, builds, configuration and maintenance for test and production environments. Was responsible for determining best hardware configurations including determining appropriate processor type and speed, memory requirements, disk space and configurations. Responsible for data backups and software installation and application admistration.• Utilized Ghost to image and build out desktops for mortgage staff. • Responsible for migrating various mortgage business sites from Novell and OS2 to Windows NT.