Mayté Chiappero Email & Phone Number

Hello! I’m 26 years old Argentine-Brazilian currently residing in Córdoba, Argentina. For over five years, I have worked as a patient care representative at a U.S. cardiology clinic, where I assist patients and address their needs. This has helped me build skills in communication, problem-solving, and organization. Working with patients and healthcare professionals has given me valuable experience in the healthcare field and taught me how to handle challenging situations with empathy and efficiency. I see myself as a friendly person with a good sense of humor, proactive, a quick learner, and comfortable following indications. I’m excited to pursue new career opportunities! :)

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  Patient Service Representative

  Capital Cardiology Associates

  Oct 2019 - Present

  - Handle patient and facility inquiries via telephone and email.- Facilitate effective communication between patients, medical facilities and the medical team.- Schedule and reschedule appointments.- Manage requests for medical records, prior authorizations and prescription refills.- Identify critical health issues and connect patients with the nursing staff.- Maintain and update patient charts.- Submit and categorize messages for physicians and nurses.- Preserve patient records in accordance with HIPAA regulations.- Resolve customer complaints using established follow-up procedures.- Manage time to prioritize tasks and enhance overall workflow efficiency.