Maria "Mayte" Ortiz Email and Phone Number

Handle all facets of client transactions and manage the entire real estate closing process with excellent follow-up skills and initiative to ensure the transactions close seamlessly and on time.Prepare documents from opening to closing and handle the complete disbursement and follow up of all escrow transactions.Determine steps and procedure needed to transfer the title of property. Collaborate with title department to resolve issues including but not limited to vesting, tax liens, abstracts of judgments, bankruptcies, disputes, existing liens and encumbrances against property or principals to obtain clear title and ensure title insurance is issued at closing.Prepare estimated closing statements for clients, follow up with lenders to monitor status and clear loan approval and funding conditions.Handle loan document preparations, signing and packaging. Prior to recording, verify all documents are cleared by title department and oversee the issuance of checks, wire transfers, bills and statements, receipts, and any relevant documents.Before disbursement, confirm the collection of all funds and signatures, thoroughly check appropriate documents for accuracies, and conduct closing with all parties including customers, realtors, lenders, and attorneys.

Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.Outperformed company average in achieving loan processing turn-around time of 30 days or less (compared to typical 60 days).Met with borrowers, and updated loan officer's, realtor's, and attorney/title offices to gather information for loan applications/commitment letters, answered questions and concerns about the process, and gave periodic updates to ensure each piece of the loan transaction is completed appropriately and timely.Ordered, reviewed, and/or completed various reports pertaining to all aspects of a mortgage loan. Coordinated closings with borrowers, attorney/title offices, and any other 3rd parties.

Front Line contact for responding to calls, e-mails, and various administrative tasks.Provide good customer service in person and over the phone. Prepare disclosures, amendments in Winforms.Maintain professional relationship with Agents and Clients. Prepare complete offer packages to sellers.Monitor the escrow to ensure timely closings.Respond to phone requests for information about your services by sending standardized packages of information