- Served as Scrum Master for a data project for US Automotive client, the world's largest automotive services and technology provider.- Currently working as Scrum Master on a big data project for European Aerospace client, a leading aircraft manufacturer.

- Cultivating a thriving online community of 300K+ members- Keeping the community up to date with the latest product improvements- Liaising with product team to help pinpoint usability and product enhancements

- Facilitated events and activities as defined in Scrum Guide for Scrum Master- Participated in product development. The product provides automated product and project analytics for executives, project managers, and clients by connecting to Jira, Financial, and other systems- Joined in a CRM projects for fintech client which is a member of the S&P 500® Index and the FORTUNE® 500- Encouraged the team to meet Sprint Goals, Product Goals, and followed up with releases- Coached the team about Agile/Scrum, communication, and soft skills- Contributed to fostering greater openness, transparency, bridging the US-VN communication gaps

- Coordinated with the development team to analyze client’s needs and implement solutions in other to ensure the smooth operation for an iOS App that has 15,000 active users in the insurance industry - Encouraged the team to achieve release goals within timeline & scope through Agile practices, and received “Best Team” award- Accountable for quality of functionality and usability, security scan, and monthly release- Facilitated discussion, negotiation, decision making, conflict resolution between the development team, client, and partners across 4 countries- Accountable for projects reporting, onboarding and training new members for 8 projects

- Developed a detailed project plan to monitor and track progress- Collected, analyzed and transferred client’s business goal, business process management and business requirements to the team members- Consulted professional solutions to solve clients’ business challenges, systems and processes- Coordinated closely with technical team to ensure contracted specifications are executed on-time and on-budget as agreed- Developed and managed internal and external relationships- Assisted in project reporting and other tasks are assigned

- In charge of administrative tasks: calendar, expense, travel plans, equipment & assets- Planned and coordinated to ensure the CEO's schedule is followed- Communicated directly and on behalf of CEO to stakeholders- Researched, prioritized, and followed up in project management, HR, BD & operation

- Organized community activities with the mission to promote Agile in Vietnam through monthly events and yearly events such as Regional Scrum Gathering Vietnam 2015 (sponsored by Scrum Alliances), Agile Tour 2016, Agile Vietnam Conference 2017 & 2018- Participated in Agile/Scrum books translation projects