In over seven years with Marketing and Events Management, Customer Services and Members Programs at a senior business level, I have continually built on my strengths and confidence, especially in negotiating, communication, strategic thinking, multi tasking, presentation and execution in various industries and markets. I have worked with key regional and international companies including Pan Arab Research Centre (Marketing Research leader Company in UAE), Microsoft Corporation in Dubai; and currently with the Society of Petroleum Engineers in Dubai. I joined Microsoft in the Events Department and helped in organizing major product launches, and a year later moved to the Call Centre Department with the newly established Data Base Team in Dubai office with MEA. The team was awarded for Data Mining best practices by increasing sales revenue 35% through systems trainings, processes defining/development and enhanced call centre operations and management. SPE International is a member society that provides its 100,000 members with the means to capture and disseminate the latest developments and advances in the Oil & Gas Exploration and Production Industry. As Membership Services Manager at the MENA & India office in Dubai, I oversee the Membership team that provides membership support with a series of International events. My role entails but not limited to preparing and monitoring budgets, sourcing sponsorship, identifying venues, communicating with keynote speakers, marketing and branding events to local and international audience, producing and printing of events material, and provide variety of customer services and members programs.
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FounderLe Marché Des FleursBarcelona, Ct, Es -
Director, Mepa RegionEntrepreneurs' Organization Mar 2016 - PresentBarcelona, Catalonia, Spain -
FounderLe Marché Des Fleure Apr 2017 - PresentDubai
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Membership Services ManagerSociety Of Petroleum Engineers Sep 2004 - Mar 2015Jlt, Dubai - Uae -
Call Centre CoordinatorMicrosoft Corporation May 2001 - Sep 2004 Help business owners and operations to draw and implement efficient process flows. Support growth and profitability aspirations by timely and accurate financial reports and analysis. Roll out New systems that support internal business users carrying over the on boarding, Process defining, training and technical support. Campaigns planning and execution Framework. Operational /Business reports and analysis. Pipeline management and campaigns consumption, planning and monitoring Sitting up new processes to support business decision making. Centralized and customized point of reports, analysis and forecasts Manage the team to support the Call centre operations for Gulf, North Africa, Pakistan, and Saudi Arabia. Align with worldwide Database initiatives and projects. Participate in the definition, identification and implementation of processes and technologies that will improve the outcome generated from the database. Coordinate with Profiling agencies and internal staff for acquiring, maintaining and special profiling projects for the database. Be the focal point of communication between all beneficiaries of the database (telesales, marketing and sales mangers) for Customer Relation Management and Sales data. Database quality management. Managing special projects that support multiple business groups across the organization (Sales and Marketing). Data Base Analysis reports. Provide consultation and support to new Data Base teams across MEA. Profiling agencies management and database quality management. Liaising with Microsoft channel partners to enhance anti-piracy activity
May Thabet Skills
May Thabet Education Details
Frequently Asked Questions about May Thabet
What company does May Thabet work for?
May Thabet works for Le Marché Des Fleurs
What is May Thabet's role at the current company?
May Thabet's current role is Founder.
What schools did May Thabet attend?
May Thabet attended University Of Dubai.
What skills is May Thabet known for?
May Thabet has skills like Membership Growth, Nonprofit Organizations, Membership Development, Flower Arrangements, Membership Relations, Non Linear Editing, Membership Retention, Event Management, Wedding Industry, Customer Service, Non Governmental Organizations.
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