- Handle an average of 50-60 cases daily, addressing a wide range of global user inquiries in a timely manner- Provide support through multiple channels, including email, phone, chat and messaging with high problem-solving skills - Work closely with other teams to resolve cases accurately with best solutions- Consistently achieve KPIs, contributing to the success of the support team and play a key role in maintaining the company's value by gaining customer satisfaction

▪️Assistant Homeroom Teacher, Senior Class- Assist in the class for assignments, ensuring timely submission and providing support to students in completing their tasks- Support the planning and execution of school activities including events and extracurricular programs, fostering a vibrant and engaging school environment- Collaborate with the other teachers to streamline processes and improve the overall efficiency of classroom and school operations▪️English Teacher, All… Show more ▪️Assistant Homeroom Teacher, Senior Class- Assist in the class for assignments, ensuring timely submission and providing support to students in completing their tasks- Support the planning and execution of school activities including events and extracurricular programs, fostering a vibrant and engaging school environment- Collaborate with the other teachers to streamline processes and improve the overall efficiency of classroom and school operations▪️English Teacher, All Grades- 18 hrs per a week - Design and implement practical and beneficial lessons, ensuring a balanced focus on all main skills—reading, listening, speaking, and writing- Being good at making tailored lessons to meet the diverse needs and learning styles to bring out student's full potential- An expert in a phonetics-based approach to enhance pronunciation and speaking abilities▪️Basketball Club Activity Coaching- Lead the junior high school basketball club, conducting practices and coaching students on technical skills, teamwork, and sportsmanship as well as developing students' personalities through sports Show less

▪️Homeroom Teacher, Frashman Class- Manage a freshman class of 45 students, ensuring a structured and engaging learning environment as well as providing individualized support to enhance learning outcomes and their own future path▪️English Teacher, All Grades- 18 hrs per a week - Design and implement practical and beneficial lessons, ensuring a balanced focus on all main skills—reading, listening, speaking, and writing- Being good at making tailored lessons to meet the… Show more ▪️Homeroom Teacher, Frashman Class- Manage a freshman class of 45 students, ensuring a structured and engaging learning environment as well as providing individualized support to enhance learning outcomes and their own future path▪️English Teacher, All Grades- 18 hrs per a week - Design and implement practical and beneficial lessons, ensuring a balanced focus on all main skills—reading, listening, speaking, and writing- Being good at making tailored lessons to meet the diverse needs and learning styles to bring out student's full potential- An expert in a phonetics-based approach to enhance pronunciation and speaking abilities▪️English Test Measures (Out of Curriculum)- Design and conduct intensive crash courses for various English proficiency tests (e.g., TOEIC, EIKEN level P2 to 1)- Provide students with test-taking strategies, practice materials, and personalized feedback to assist them in achieving their target scores, enhancing their academic opportunities▪️School Promotion Engagement- Actively promote the school programs by visiting and engaging with multiple junior high schools- Conduct informational sessions and presentations to attract prospective students and their parents Show less