Mayur Agarwal Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Lead strategic initiatives that drive value for top-tier customers and support the organization’s growth trajectory. The key responsibilities and accomplishments include:- Crafting Product Strategy: Spearhead the development and execution of product strategies tailored to our top-tier customers, ensuring alignment with their unique needs and goals.- Product Lifecycle Management: Strategically formulate and implement effective sunsetting strategies for legacy products, reallocating resources to invest in high-impact areas that enhance our market competitiveness.- COGS Initiatives: Own and manage initiatives focused on optimizing COGS, driving efficiency and profitability across our product lines.Through a data-driven approach and close collaboration with cross-functional teams, I am committed to fostering innovation and delivering exceptional solutions that lead to customer delight.

Bengaluru Area, India

• Owned the product roadmap and worked closely with the executive team to create product story line, strategy, vision and market sizing. Engaged regularly with customers to review roadmap, customer use cases and feedback from early adaptors for requirements around UI/UX, Analytics, Ops and automation related disruptions. Leading to increased profitability, better product adoption and customer relationships.• Product evangelist at events, customer briefings and launches. Maintained, monitored and published progress to leadership on product goals and milestones. • Established product and client implementation release life cycles with versioning and processes to enable agile based development practices, to drive flawless execution. Lead the core engineering practices implementation resulting in improved quality and timely deliveries. Also, setup feedback loops for better and faster decision making.• Responsible for end-to-end execution of projects. Partnered closely with cross functional team leaders to ensure customer satisfaction, address escalations and roadblocks to meet revenue goals.• Strong problem-solving, design and operational skills, confident decision making based on experience and technical expertise. Proficient in agile and waterfall methodologies. Experienced in providing a high level of leadership and mentoring of cross functional teams of 400+ people, across multiple locations.• Implemented mobility strategy by rolling out CLEAR apps on iOS and Android. Managed and implemented 12+ cloud computing integration projects.• Responsible for roll out of product and digital transformation for all APAC CLEAR customers. Key projects include CLEAR deployments for Star TV, Star Sports, hotstar, Disney India, Viacom18, Sony Music, ICC and Cricket Australia. Managed portfolio of clients of up to $25 million.• Collaborated with marketing, sales for go-to-market strategy, pricing strategies and product launches.

Gurgaon, India; Boston; Toronto

• Responsible for leading product implementation teams across India, US and Canada offices to roll out projects for clients in USA and Canada. Drove the implementation to bring in revenue for product enhancement initiatives in partnership with clients.• Worked on and led multiple client projects with over 10 integration efforts generating revenues of up to $3 million, with over 2-3 projects running simultaneously and managed teams of up to 25 members.• Successfully created and implemented a plan for documentation of the application to support/train clients and partner teams.• Responsible for execution and provided technical/functional oversight to the development team for design, development and deployments.• Managed Software Change Requests (SCRs) related to requirements/defects and the assignment of tasks, work allocation across the development team.

Master Of Business Administration (Mba)

Bachelor Of Technology (B.Tech.), Information Technology