Mayur B. Email & Phone Number

I am a Manager in Claims with 12 years of experience in the Life Insurance industry, specializing in a variety of claim types including Death, Health, Riders, Group, and Rural claims. I have extensive experience with CRM systems, particularly Life Asia, Sprout, and Ingenium.I have a proven track record in identifying and resolving negative and suspicious fraud claims through desktop verification and expert analysis. I have handled high volumes of claims, including high-value reinsured cases, and worked closely with treaties and stakeholders. My achievements include being named "Employee of the Month" more than six times.In addition to my claims management expertise, I handle vendor empanelment processes and investigations with a high success rate in identifying fraudulent cases. I have also developed and enhanced core systems, contributing to the overall efficiency of operations.I have experience in team management and ensuring delivery aligns with company goals. My workflow includes preparing Business Requirement Documents (BRD), sharing relevant requirements with developers, overseeing User Acceptance Testing (UAT), and providing sign-offs.Projects:Elixir: Reviewed all product PSDs, prepared test cases, conducted UAT, and provided sign-offs.InsureMO: Ongoing project where I work closely with developers to ensure successful implementation.

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  Junior Manager

  Ageas Federal Life Insurance

  Mumbai, Mh, In