• Assist Product Managers to perform Cost & Benefit analysis and calculate ROI(returnon-investment) before committing to software development projects• Coordinate Invoice-To-Cash and Order-To-Return related programs with focus on revenue relatedinitiatives based on Oracle, Pega system and SalesForce Platforms• Active participation in program increment planning breakout sessions with Business Stakeholdersand End users to understand operational and functional requirements• Define Work Type, Work Groups, Work Baskets and Work Lists to achieve accurate routing of enduser work item• Set-up and configure Application Studio(AppStudio) for Business users for creating proof ofconcepts• Design Decisioning system(tables, trees and maps etc.) for Business Rule Engine which enablesadaptive and predictive rules• Conduct Business Confidence Assessment with end users while Agile development in Sprints• Model reports for Business Key Process Indicators (KPIs) and for Performance measurement• Observe User Acceptance Test cycles and provide feedback to development team• Performed 2 migrations of Pega platform and 1 migration of Oracle ERP platform

• Business Analysis of existing AS-IS processes• Define To-Be process with key stake-holders and draft process flows in Pega• Design of Robust business rule engine to simulate real-time order creation• Analyzing multiple interface needs and business rules involved• Providing functional background and requirement knowledge to technical team• Providing technical inputs to development team• Maintain all project documentation and update as per changes in requirements and design• Identify reporting requirements and design dashboards• Assist Scrum Masters to align interdependent development tasks• Organize system demos to Business Process owners after each sprint/iteration in Agile SCRUM/SmartBPM methodology• Part of 2 scrum teams under single release train

• Drafted Requirement Tracebility Matrix to map Business requirements Technical specifications• Review Technical Design (TD) document with Dev team• Continuous coordination with development team on requirement understanding• Worked with Stakeholders on defining QMS Primary and Child Workflows based on processanalysis• Worked with ETL team in loading of tables using ETL tools from legacy data• Helped identify and assess potential data sources from peripheral systems• Define KPIs to monitor Health of specific Business processes

• Enhancement of reports and dashboards for Quality Metrics• Incident Management for QMS and Problem Management for Quality Oracle BI Dashboards• Organize user trainings for new functionalities• Root Cause analysis and preparation of Cause-Effect Diagram of Incidents to identify potentialenhancements• Guided User acceptance testing effort by training Business users and working with them at finalimplementation phase• Test Execution and Status reporting

* To build a BI POC for the Convenience Stores (Retail Domain)* Analyzing and assessing the requirements to prepare the BRD* BO XIR2 Universe Development and Operational Report design in WebI