Mayur Luis Email & Phone Number

Greater Toronto Area, Canada

• Led requirements gathering workshops with healthcare providers, capturing essential functionalities, creating over 80 user stories, and reducing clarification time by 20%, resulting in clearer project scope and reduced development delays.• Collaborated with the Product Owner to prioritize the product backlog, boosting sprint efficiency by 12% and reducing rework by 15%, which improved the overall quality and timeliness of deliverables.• Coordinated User Acceptance Testing (UAT) activities, achieving a 97% acceptance rate and optimizing workflows, which increased user adoption by 25% and enhanced overall process efficiency.• Managed data migration and integration activities, ensuring seamless data flow and reducing errors by 30%, and developed comprehensive training materials, leading to a 40% increase in system usage and a 25% reduction in support requests.• Identified and mitigated project risks through a detailed risk register, promoting Agile best practices and improving team collaboration, resulting in a 20% increase in project delivery speed.• Implemented a feedback loop with end-users, leading to continuous improvements and higher user satisfaction, ensuring the system continuously met evolving clinical needs.

Greater Toronto Area, Canada

• Spearheaded the collection and documentation of business requirements from stakeholders, significantly enhancing project clarity and alignment, resulting in a 15% reduction in scope changes.• Crafted detailed design specifications for data architecture and reporting tools, improving reporting accuracy by 25% and operational efficiency by 20%.• Directed the development and execution of test plans, ensuring a 25% improvement in data accuracy and system functionality, and facilitated User Acceptance Testing (UAT) with a 95% acceptance rate.• Engaged stakeholders across departments to gather and document business needs, and collaborated with the Product Owner to prioritize the product backlog, boosting sprint efficiency and reducing rework.• Documented workflows and identified automation opportunities, leading to a significant reduction in processing times, and managed data migration efforts, ensuring accuracy and integrity while minimizing data-related issues.• Delivered comprehensive training materials and sessions for end-users, increasing system adoption and proficiency, and implemented a feedback loop to gather continuous feedback, resulting in incremental improvements and higher user satisfaction.

Toronto, Ontario, Canada

• Engaged stakeholders across departments to gather and document business needs, resulting in comprehensive requirements documentation and a 15% reduction in scope changes.• Collaborated with the Product Owner to prioritize and maintain the product backlog, aligning with business objectives and improving sprint efficiency by 10%.• Facilitated Agile ceremonies (sprint planning, daily stand-ups, sprint reviews), improving communication, reducing project delays by 20%, and enhancing team cohesion.• Documented workflows and identified automation opportunities, leading to a 25% reduction in processing times and streamlined operations.• Created and conducted user training programs, increasing CRM system adoption and user proficiency by 30%.• Managed data migration efforts, ensuring accuracy and integrity, minimizing data-related issues, and enhancing data reliability.

Mumbai Metropolitan Region

Mumbai Metropolitan Region

Navi Mumbai, Maharashtra, India

Advanced Business Analysis, Business/Commerce, General

Certified Scrum Master