Mayur Patel Email & Phone Number

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

- QA SME for CRM Marketing team for Verizon Wireless, leading the test team for real time decision management, supporting both the execution of test plans pre-launch, and troubleshooting post-launch.- Leading QA efforts, partnering with external vendors and IT partners in testing campaigns and ensuring UAT compliance and defect fixes.- Creating and executing test plans for various deliverables within the program (data, logic, UX, integration, and reporting) and serving as the troubleshooting expert for the program. Handling test management and execution, including coordination, communications, collaboration, and scheduling, and monitoring defects.- Troubleshooting investigation and assessment, from validation through recommendation for resolution.- Expert in data analytics and data validations, documenting test case best practices and provide time estimates so testing deliverables can be incorporated into the delivery schedule.

Queens, New York, Us

- Worked as a QA Test Lead in an Agile environment for managing and planning test cycles and creating business requirement documents of various broadband applications and digital cable features powered by Optimum Online Network.- Involved in requirements gathering and formulating detailed Test Plan, Test Cases and Testing Procedures which includes engineering Test Scripts, capturing Test Results and capturing and resolving Test Anomalies.- Led and managed a team of testers and QA analysts involved in Manual & Automation testing of various set top box, mobile and digital cable and broadband related to Video on Demand (VOD), Multi-room DVR, IPTV, UI enhancements and testing Optimum App Mobile Application for both iOS and Android.- Worked with Project Managers for QA’s budget planning & SOWs and finalizing LOE for each test cycle. - Involved in test development, execution and administration of test phases including Smoke Test, Functional and Non-Functional tests and End-to-End testing.- Actively involved in preparing URS (user requirement specification) & FRD (functional requirement document) and conducted sprint planning meetings assuring complete understanding of requirements to the development team.- Collaborated with Systems Integration Team for environment setup for QA test cycles, ingestion and publishing of VOD assets, backend system preparation and involved in Test Driven Development.- Worked as a scrum master, facilitating daily scrums, sprint planning and retrospective meetings. Coached team members for Agile practices, clarifying goals and removing impediments. - Led the defect management process by, logging defects in Jira and ALM Quality Center, worked with DevOps team to resolve the issues, determining the root cause, and participated in discussions with business analysis team for prioritizing the issues.