Mayur is a technical support advisor and an Adobe Certified Expert (ACE) working for the Adobe DVA team.He is an IT professional with experience in Web developement, Full Stack, Markering Management & Technical Customer Support, he also has hands-on experience of Salesforce & Microsoft Dynamics Business Platforms. He is aiming to leverage his skills to successfully fulfil the Salesforce Admin + Developer role.• Working experience in Salesforce Service Cloud and Sales Cloud.• Experience in Profiles, Permission Sets, OWD, Roles, Sharing Rules, Merge Accounts, Integration User, Data Export• Good experience of interaction with clients for understanding and gathering the requirements.He loves helping enterprise & retail customers get the most out of their digital, audio & video products from Adobe creative cloud. He provides technical support & consultation to customers on software such as the Premier Pro, After Effects, Audition, frame.io, character animator, prelude etc. He dropped out from KJ Somaiya Institute of Management to pursue his entrepreneurship dream and is currently working on a side hustle which is in stealth start-up mode.He has a Bachelor's degree focused in Mechanical Systems & Automation Engineering from Maharaja Agrasen Institute Of Technology, GGSIP University. Experienced professional with a demonstrated history of working in High Growth Startups, KPO/IT & e-commerce industry. Skilled in Marketing Management, Customer Journey/Experience Management, Category BD P&L Management. His software skills include Java, Python, Microsoft Excel, PowerPoint, Word, Analysis tools and Technical Documentation.