A performance driven professional with an experience of 18 years in Process Delivery Management & Project Management. Good interpersonal, communication & organizational skills with proven abilities in team and customer relationship managementCertifications / Skills• PMP Certified (From PMI)• CSM (From Scrum Alliance) • Six Sigma Greenbelt certified• Certification in Capital Markets (Claritas certification affiliated to CFA)• Trained in Lean Six Sigma & Black Belt• Proficiency in MS Excel & Power pointPROJECT MANAGEMENT • Be a part of Project Planning team and ensure to provide necessary inputs i.e. explain end to end flow of the existing process, analyze the impact of the project on the existing process and suggest changes where applicable.• Requirements gathering relating to the project • Review of BRD’s and provide necessary approval for further Development• Preparation & prioritization of user stories in line with the Project requirement• Work in collaboration with all Developers, Business Analysts and Product Owner to ensure the product being developed is in line with the requirements.• Keeping a track of Product Backlog / Sprint Backlog so as to assess if the delivery of the user stories will be as per the timelines.• Preparation of test cases, Co-ordinate UAT, perform UAT handle UAT calls and provide necessary feedback on the progress being made on the UAT and escalate any expected delays to Project team. • Handle Post-release calls and provide regular inputs after Project implementation Log any post release issues on the issues tracker and get them fixed within the correction window.PROCESS DELIVERY OPERATIONS CORE COMPETENCIESResponsible for the overall functioning of respective back-office operationsEffectively handling the Operational Risk elements of the processEnsure the team meets the daily process level SLA’s as prescribed by the clientManage the audit requirements of the process at regular IntervalsActively participate is semi-annual BCP (Business Continuity Plan) adherenceEnsure effective controls in place and encourage an environment of best practice sharing