Woking at IBM with 2 years of experience as Account Receivable O2C In this role, I meticulously handle payment processing, adjustments, and denials in strict adherence to established guidelines. I specialize in reviewing medical records to identify services provided by physicians and mid-level providers relevant to filed claims, ensuring precise entry into designated billing systems. Supporting collection efforts, investigating accounts for fraud factors, and maintaining a consistent 100% accuracy rate in case handling are key strengths. Proficient in Billing Systems, Credit Risk Management, Payment Card Processing, Microsoft Excel, SAP ERP, Account Management, and Accounts Receivable (AR), I also play a pivotal role in guiding new joiners on effective case processing.