Mayuri Meher Fernandes
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Mayuri Meher Fernandes Email & Phone Number

Customer Service | Key Accounts | Lean Six Sigma Green Belt
Location: Mumbai, Maharashtra, India 6 work roles 3 schools
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Role
Customer Service | Key Accounts | Lean Six Sigma Green Belt
Location
Mumbai, Maharashtra, India

Who is Mayuri Meher Fernandes? Overview

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Mayuri Meher Fernandes is listed as Customer Service | Key Accounts | Lean Six Sigma Green Belt based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Mayuri Meher Fernandes.

Mayuri Meher Fernandes previously worked as Manager Key Accounts & Projects at U-To Solutions (I) Pvt. Ltd. and Client Servicing Manager & Sales Support at Crosspoint Telecom. Mayuri Meher Fernandes holds Master'S Degree, Information Technology Project Management from Macquarie University.

Profile bio

About Mayuri Meher Fernandes

•A Goal oriented professional with over 5 years of work experience in Client servicing, Operations & Logistics•Managed a regional portfolio of over 250 3rd party Clients at Delhivery Logistics•Carried out Project operations analysis while interning with TATA Group•Excellent communicator and Team player with the ability to grasp new concepts quickly & utilize them efficiently

Listed skills include Project Management, Project Planning, Customer Service, Engineering, and 20 others.

6 roles

Mayuri Meher Fernandes work experience

A career timeline built from the work history available for this profile.

Manager Key Accounts & Projects

Mumbai, Maharashtra

Developed & maintained strategic long-term relationships with high volume Clients (Local as well as International)Gathered client’s requirement specifications on service, technology and product and ensured on time deliveryCoordinated with multiple teams for the flawless execution of projectsPerformed functional testing, documentations and SLA.

Mar 2020 - Oct 2020

Client Servicing Manager & Sales Support

Crosspoint Telecom

Sydney, Australia

  • Interacted with Local as well as International Clients in order to provide the best quality services
  • Resolved complex Client queries regarding company products & services and technically followed up on results
  • Executed and managed the organizations CRM and Vendor Managed processes using MS NAV ERP system
  • Analyzed Client requests to ensure optimum service delivery by coordinating with respective Stakeholders
  • Monitored several Sales metrics and created periodic reports, Balanced Scorecards to successfully meet KPIs
  • Liaised with Account managers to develop specific Sales Strategies in order to obtain better margins
Jan 2019 - Nov 2019

Client Servicing Manager

Mumbai

  • Managed a regional portfolio of over 250 3rd Party Clients (B2B E-Commerce) across western zone
  • Led a team of Client Servicing executives to help understand and meet the client’s business requirements
  • Facilitate periodic review meetings with the clients to ensure effective service delivery
  • Operationally helped fulfill vendor’s shipment orders and resolve any Logistic issues
  • Verify customer Return claims and checked documentation for further validation
  • Provided technical and Analytical support to various departments to improve the quality in the S&OP process
May 2015 - Oct 2016

Sales Manager

Mumbai Area, India

  • Analyzed sales and worked on several new venture development projects
  • Ground sales analysis and reportingAccomplishments
  • Consistently achieved sales targets
Jan 2015 - May 2015

Project Analyst

Mumbai Area, India

  • Preparing analytical reports for new construction projects
  • End to end follow ups for Requisition to Pay process using ERP
Feb 2014 - Jun 2014

Client Servicing Executive

Mumbai, Maharashtra, India

Catered to daily client queries (phones & emails) and directed them to relevant stakeholdersLiaised with Pre/Post sales teams to ensure end to end Customer serviceMonitored daily Performance metrics and prepared periodic reports for Management.

Jun 2012 - May 2013
3 education records

Mayuri Meher Fernandes education

Master'S Degree, Information Technology Project Management

Specialization in Management

Master Of Business Administration - Mba, Marketing, 8.06/10

Icfai Business School Mumbai

Minors: Operations Management

Bachelor Of Engineering - Be, Information Technology, First Class

Vidyavardhinis College Of Engineering And Technology
FAQ

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What is Mayuri Meher Fernandes's role at their current company?

Mayuri Meher Fernandes is listed as Customer Service | Key Accounts | Lean Six Sigma Green Belt.

Where is Mayuri Meher Fernandes based?

Mayuri Meher Fernandes is based in Mumbai, Maharashtra, India.

What companies has Mayuri Meher Fernandes worked for?

Mayuri Meher Fernandes has worked for U-To Solutions (I) Pvt. Ltd., Crosspoint Telecom, Delhivery, Zomato, and Shapoorji Pallonji And Company Limited.

How can I contact Mayuri Meher Fernandes?

You can use AeroLeads to view verified contact signals for Mayuri Meher Fernandes, including work email, phone, and LinkedIn data when available.

What schools did Mayuri Meher Fernandes attend?

Mayuri Meher Fernandes holds Master'S Degree, Information Technology Project Management from Macquarie University.

What skills is Mayuri Meher Fernandes known for?

Mayuri Meher Fernandes is listed with skills including Project Management, Project Planning, Customer Service, Engineering, Leadership, Business Development, Negotiation, and Autocad.

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