• Consulted with different department heads to identify training needs and prepared courses along with the assessment benchmarks.• Conducted training need analysis by collating current skill rating of employees from their line managers for enhancing their behavioral as well as technical skills• Responsible for coordination of each training program with the trainer & employees. Conducted assessments post training to evaluate both employee & trainer.• Maintained MIS & Dashboards of training evaluations and rated employees & trainers, both. Performed trend analysis of employee/trainer rating on the basis of course/month/skill for stakeholders.• Conducted Induction programs for new joiners & Sexual Harassment training for all employees across the organization.• Managed various functions of HR Operations like Confirmation, Exit process, Employee Engagement and Employee Communications.

• Conducted Time-Motion study to increase overall productivity and improve business processes.• Collated daily activities for each position in every department and defined standards for measuring productive and non-productive hours of an employee.• Prepared monthly attendance reports for Payroll processing.• Responsible for employee data cleanup activities on HRIS system

• Induction & Onboarding activities - Managed new-hire verification process/orientation programs for clients to get their employees up to speed.• Letter Rollouts - Responsible for preparation and rollout of employment letters (Recruitment till Exit)• Maintained personnel docket for all clients and ensured presence of all employee related documents as per statutory compliances. Conducted internal audits periodically to eliminate non-compliance. • Coordinated with the payroll teams for preparation of payroll inputs. Prepared monthly attendance statements based upon inputs from various clients and submitted it for payroll processing.• Managed client relationships and invoicing process.