Mayur Kansal work email
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My passion for Product Management and Data sciences have taken me so far and what an eventful journey so far. My success is a result of a tenacious appetite for learning and staying abreast of the latest trends in Product management, IT and Data sciences, and disseminating that knowledge to my co-workers, after all knowledge sharing is key to growth. Being worked with highly valuable brands like Delhivery, Adobe Systems, Times Internet I have been fortunate enough to work around on a lot of new/upcoming Product Management and growth Methodologies, Data science and AI tools and techniques and used them to design product, solve complex problems to bring business value and user experiences that are being appreciated by millions of users. While Delhivery has given me opportunity to work on B2B products to drive solutions at scale like none other, Times Internet gave me the honor of working upon esteemed Products like TOI, ET, NBT and Gaana and be able to touch and improve the lives of millions of people across the globe, Adobe have given me experiences on world renowned products like Acrobat, Creative cloud and TCS which are highly trusted by various community of users. With around 9 years of experience in Product, Project Management, and Data Sciences and AI learning has always been on the top priority driving me everyday to work harder and harder to achieve only the best!!!Specialities: *Product Management* Business Analytics and growth,* Supply Chain Management* Data Science and AI (Chatbots, Automations)* Project Management* Program Management* Certified Scrum Master* Certified Six Sigma Green Belt* Web Analytics : Google Analytics, Data Studio, Omniture site catalyst* WEB and Mobile Products (PWA, APPS for Android and iOS)* Strategic Business Research, Requirements Gathering, Gap Analysis
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Senior Product ManagerEgenciaGhaziabad, Up, In
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Product LeadDelhivery May 2019 - Present1. User Experience: Redesigned/Launched new processes and tools to improve customer connect, automate and simplify issue resolution (bots, IVR, ticketing) and process adherence; Result: ~60% increased customer connects, 50% issues resolution automated and 45% reduction in cost per serviced customer2. Client Onboarding: Designed systems to enable self-onboarding for SMB clients in near realtime, optimised lead conversion funnel; Result: 3X increment in new clients on-boarding (monthly), 2X reduction in lead conversion cost.3. Business Growth: Helped grew C2C business volumes by ~5X from5K orders to 25K orders(daily), revenue up by 8X4. Junk Addresses and Returns Management: developed and implemented sophisticated data-science algorithms(Addfix)and processes to arrest junk addresses and returns issues; Result: est.40% reduction in junk addresses and returns 5. Digital Payments: Setup digital payments across different businesss with ~18% COD payments moved to digital mode. -
Product ManagerTimes Internet Sep 2014 - Mar 2019Noida, Uttar Pradesh, India1. Creating PRD’s, Roadmaps plans for new product deliveries on different platforms.2. Leading Social Media efforts for Languages verticals.3. Evaluating newer technologies/upcoming market trends and help improving products and solutions.4. Working with Partners, BU Heads and Product heads to formulate ideas and strategies for products and solutions.5. Work with Partners, Engineering and Marketing teams to drive Design, Development, Marketing and customisation of products.6. Monitoring and Managing product feedback on different platforms including App stores, Social media, Blogs & Communities.7. Conducting product analysis for Competition products, Customer Satisfaction and Performance. -
Product ManagerDainik Jagran Mar 2013 - Jun 2014New Delhi1. Creating PRD’s, Release plans and Flow diagrams for new product deliveries.2. Ideation for new product features and overall execution of the features till launch by getting the same designed and developed from the respective teams. 3. Crafting the overall strategy for product growth in terms of Market Share and Revenue.4. Generate new Revenue sources and Manage existing sources including the revenue from third party vendors like Ad Sense, Taboola, etc.5. Conducting product analysis for Competition, Customer Satisfaction and Performance using Google analytics, Site Catalyst and other Web analysis tools.6. Managing product in different locales on Web, Mobile, Social Media and Print.7. Comprehensive database management and migration of data across different platforms. -
Program ManagementAdobe Systems Feb 2011 - Feb 2013Noida, Uttar Pradesh, India1. Creating program plans, process flow diagrams and project schedules for new product deliveries2. Gathering product feature requirements from customers and Agency partners scattered across various geographies through Interviews, Surveys, Connect groups etc.3. Conducting feasibility analysis for new feature requirements together with the product team and quality management team 4. Conducting pre and post product launch analysis (Competitive analysis, Customer Satisfaction analysis, 360 degree reports etc.) using SPSS and MS Excel5. Creating and managing product performance dashboards using SAP BO (Xcelsius, Webi and Crystal reports) and Tableau6. Acting as first Point of contact for new product launches for resolving customer queries and escalating customer issues to respective product teams7. Smoke Testing and User acceptance testing for all third party products and Installation testing for all regular builds
Mayur Kansal Skills
Mayur Kansal Education Details
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8/10 -
Computer Science
Frequently Asked Questions about Mayur Kansal
What company does Mayur Kansal work for?
Mayur Kansal works for Egencia
What is Mayur Kansal's role at the current company?
Mayur Kansal's current role is Senior Product Manager.
What is Mayur Kansal's email address?
Mayur Kansal's email address is ma****@****ail.com
What is Mayur Kansal's direct phone number?
Mayur Kansal's direct phone number is 91 12 4451*****
What schools did Mayur Kansal attend?
Mayur Kansal attended Ibs Hyderabad, Krishna Institute Of Engineering & Technology.
What skills is Mayur Kansal known for?
Mayur Kansal has skills like Requirements Gathering, Analytics, Project Management, Software Project Management, Product Management, Business Analysis, Requirements Analysis, Team Management, Testing, User Acceptance Testing, Program Management, Competitive Analysis.
Who are Mayur Kansal's colleagues?
Mayur Kansal's colleagues are Neha Dasari, Shubham Sharma, Kamal Singh, Anand Kusma, Shri Bhagwan Dalal, Avinash Kumar, Shayari Quotes.
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Mayur kansal
Sap Master Data Management, Material Master, Customer Master, Vendor Master Data Management,Data Migration, Sap AutomationChandigarh, India -
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Mayur Kansal
General Secretary, Rac Legis Social | Student At University Institute Of Legal Studies, Panjab University, ChandigarhChandigarh, India
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