I am an Associate Senior Manager at Elite Safety Sciences, a global leader in providing safety and quality solutions for the life sciences industry. With over five years of experience in this role, I lead and manage the operations and supply chain functions for the APAC region, overseeing the procurement, vendor management, contract negotiations, and asset management activities. I am responsible for ensuring the delivery of high-quality products and services to our clients, while achieving significant cost savings and operational efficiency for the organization.My core competencies include project leadership, problem solving, customer management, people management, and workforce strategic planning. I have a strong background in managing telecom and banking operations, with previous roles as an Operations Manager at FIS and a Team Manager at Barclays. I have also played a key role in implementing innovative solutions, such as voice security and a new NPS methodology, that enhanced customer satisfaction and retention. I am passionate about driving excellence and continuous improvement in my field of expertise, and I am always eager to learn new skills and technologies that can help me achieve my goals.