Associate Senior Manager
Current
Apr 2019 - Present
AeroLeads people directory · profile
Mayur Malviya Email & Phone Number
Associate Senior Manager @ Elite Safety Sciences | Problem Solving, AP
at
Elite Safety Sciences
1 work email found
@elitessafety.com
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✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Senior Manager @ Elite Safety Sciences | Problem Solving, AP
Location
Gurgaon, Haryana, India
Company size
Who is Mayur Malviya? Overview
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Quick answer
Mayur Malviya is listed as Associate Senior Manager @ Elite Safety Sciences | Problem Solving, AP at Elite Safety Sciences, a company with 77 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at elitessafety.com and a matched LinkedIn profile for Mayur Malviya.
Mayur Malviya previously worked as Associate Senior Manager at Elite Safety Sciences and Operations Manager at Fis. Mayur Malviya holds Graduate, Commerce from University Of Allahabad.
Company email context
Email format at Elite Safety Sciences
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{first}.{last}@elitessafety.com
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Profile bio
About Mayur Malviya
I am an Associate Senior Manager at Elite Safety Sciences, a global leader in providing safety and quality solutions for the life sciences industry. With over five years of experience in this role, I lead and manage the operations and supply chain functions for the APAC region, overseeing the procurement, vendor management, contract negotiations, and asset management activities. I am responsible for ensuring the delivery of high-quality products and services to our clients, while achieving significant cost savings and operational efficiency for the organization.My core competencies include project leadership, problem solving, customer management, people management, and workforce strategic planning. I have a strong background in managing telecom and banking operations, with previous roles as an Operations Manager at FIS and a Team Manager at Barclays. I have also played a key role in implementing innovative solutions, such as voice security and a new NPS methodology, that enhanced customer satisfaction and retention. I am passionate about driving excellence and continuous improvement in my field of expertise, and I am always eager to learn new skills and technologies that can help me achieve my goals.
Listed skills include Bpo, Service Delivery, Team Management, Management, and 19 others.
Current workplace
Mayur Malviya's current company
Company context helps verify the profile and gives searchers a useful next step.
Elite Safety Sciences
8 roles
Mayur Malviya work experience
A career timeline built from the work history available for this profile.
Operations Manager
Managed telecom business operations for the site with a head count of 80+ Team members.
Jul 2017 - Dec 2017
Team Manager
Responsible for supporting a team of 20 personal bankers in managing customer queries related to daily banking needs. Played key role in setting up Voice Security implementation and a new NPS methodology.
Oct 2015 - Jun 2017
Assistant Manager, Operations
As an Assistant Manager Operations responsible for managing a team supporting a UK based customer providing Broadband ServicesCore Responsibilities:-* Leading a team of 18 TSAs* Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members* Ensuring adherence to process SLA’s on daily.
Feb 2014 - Nov 2014
Assistant Manager
As an Assistant Manager Operations responsible for managing a team supporting a UK based customer providing Broadband ServicesCore Responsibilities:-* Led a team of 12 TSAs* Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members* Ensuring adherence to process SLA’s on daily, monthly.
May 2012 - Jan 2014
Senior Service Delivery Mentor
Managed a LOB in Retail customer service business for a US based customer. Responsible for the whole account with an end to end ownership of various areas of Operations, Training and Quality.Highlights:-* Led teams of associates/team leads/SMEs of strengths varying from 15 – 30* Ensuring adherence to process SLA’s on daily, monthly and yearly basis..
Aug 2008 - May 2012
Service Delivery Mentor
* Handled a team of 20 - 25 associates in a US Retail Customer service program* Responsible for overall Service Delivery for all areas including Operations, Training and Quality* Launched a new skill after undergoing training under the TTT program* Has been a client certified trainer for the LOB and have trained 18 batches with 95% average graduation* Has.
Aug 2007 - Aug 2008
Senior Customer Service Associate
* Handling voice contacts for a US Client* Handling escalated voice contacts as level 2* Has been a part of pilot launch for the new LOB * Has been recognized as STAR performer for great quality performance/upselling* Supporting GLs/AMs as a temporary QM/supervisor/trainer
Dec 2005 - Aug 2007
Team & coworkers
Colleagues at Elite Safety Sciences
Other employees you can reach at elitessafety.com. View company contacts for 77 employees →
DR
Dr. Ridul Sharma
Colleague at Elite Safety SciencesPalampur, Himachal Pradesh, India, India
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RS
Rupali Sharma
Colleague at Elite Safety SciencesChandigarh, Chandigarh, India, India
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IS
Ishita Sharma
Colleague at Elite Safety SciencesChandigarh, Chandigarh, India, India
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SP
Sushmita Pandey
Colleague at Elite Safety SciencesIndore, Madhya Pradesh, India, India
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MK
Manpreet Kaur
Colleague at Elite Safety SciencesRupnagar, Punjab, India, India
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SR
Sachin Rathore
Colleague at Elite Safety SciencesNew Delhi, Delhi, India, India
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TC
Tanvi Chopra
Colleague at Elite Safety SciencesGurgaon, Haryana, India, India
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SJ
Sonali Jain
Colleague at Elite Safety SciencesNew Delhi, Delhi, India, India
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PS
Priyanshi Sikka
Colleague at Elite Safety SciencesGurugram, Haryana, India, India
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KS
Kritika Saini
Colleague at Elite Safety SciencesGurugram, Haryana, India, India
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Dr. Ridul Sharma
Colleague at Elite Safety SciencesPalampur, Himachal Pradesh, India, India
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RS
Rupali Sharma
Colleague at Elite Safety SciencesChandigarh, Chandigarh, India, India
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IS
Ishita Sharma
Colleague at Elite Safety SciencesChandigarh, Chandigarh, India, India
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SP
Sushmita Pandey
Colleague at Elite Safety SciencesIndore, Madhya Pradesh, India, India
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MK
Manpreet Kaur
Colleague at Elite Safety SciencesRupnagar, Punjab, India, India
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SR
Sachin Rathore
Colleague at Elite Safety SciencesNew Delhi, Delhi, India, India
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TC
Tanvi Chopra
Colleague at Elite Safety SciencesGurgaon, Haryana, India, India
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SJ
Sonali Jain
Colleague at Elite Safety SciencesNew Delhi, Delhi, India, India
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PS
Priyanshi Sikka
Colleague at Elite Safety SciencesGurugram, Haryana, India, India
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KS
Kritika Saini
Colleague at Elite Safety SciencesGurugram, Haryana, India, India
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2 education records
Mayur Malviya education
Graduate, Commerce
High School, Commerce
Bishop Johnson School & College
FAQ
Frequently asked questions about Mayur Malviya
Quick answers generated from the profile data available on this page.
What company does Mayur Malviya work for?
Mayur Malviya works for Elite Safety Sciences.
What is Mayur Malviya's role at Elite Safety Sciences?
Mayur Malviya is listed as Associate Senior Manager @ Elite Safety Sciences | Problem Solving, AP at Elite Safety Sciences.
What is Mayur Malviya's email address?
AeroLeads has found 1 work email signal at @elitessafety.com for Mayur Malviya at Elite Safety Sciences.
Where is Mayur Malviya based?
Mayur Malviya is based in Gurgaon, Haryana, India while working with Elite Safety Sciences.
What companies has Mayur Malviya worked for?
Mayur Malviya has worked for Elite Safety Sciences, Fis, Barclays, Concentrix (Previously Ibm Daksh), and Ibm Daksh.
Who are Mayur Malviya's colleagues at Elite Safety Sciences?
Mayur Malviya's colleagues at Elite Safety Sciences include Dr. Ridul Sharma, Rupali Sharma, Ishita Sharma, Sushmita Pandey, and Manpreet Kaur.
How can I contact Mayur Malviya?
You can use AeroLeads to view verified contact signals for Mayur Malviya at Elite Safety Sciences, including work email, phone, and LinkedIn data when available.
What schools did Mayur Malviya attend?
Mayur Malviya holds Graduate, Commerce from University Of Allahabad.
What skills is Mayur Malviya known for?
Mayur Malviya is listed with skills including Bpo, Service Delivery, Team Management, Management, Crm, Performance Management, Training, and Mis.
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