Mayur Garg Email & Phone Number
Who is Mayur Garg? Overview
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Mayur Garg is listed as Production Support Engineer | Bachelor of Technology in Electronics & Communications Engineering at Internshala, a with 5499 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Mayur Garg.
Mayur Garg previously worked as Student Partner at Internshala and Intern at District & Session Court, Aligarh. Mayur Garg holds Bachelor Of Laws from Jamia Urdu College Of Law, Aligarh.
Email format at Internshala
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About Mayur Garg
At Orion Innovation, our team is dedicated to ensuring seamless application performance and extraordinary customer service. With a Bachelor of Technology in Electronics, and Communications Engineering, I've honed my skills in monitoring, troubleshooting, and incident management to provide top-tier support and maintain service level agreements.Leveraging tools like SQL Server Management Studio and Jira, I contribute to application deployments and collaborate on root cause analyses, streamlining processes for our client base.
Mayur Garg's current company
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Mayur Garg work experience
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Intern
Current
Production Support Engineer
Running monitoring reports for usage, performance, and availabilityDiagnosing, troubleshooting, and fixing production software issues.Application release deployment in staging and production environmentsCollaborating with developers to address customer issues and escalateWorking with platform engineers to restore service during major incidentsCreating/modifying SOPs, KEDB, and FAQs for customer self-helpProviding support to customers via various channels (email, phone, chat)Providing workarounds where possible, and identify the root-cause with devResponsible to manage SLAs and target times for incidents, problem tickets.Responsible for logging and tracking defects and escalating to the devReporting faults and maintaining records on server and site outages.
Production Support Engineer
Help onboarding new membersResolving client support tickets in SAP HANADeliver reverse Functional KT sessions to the teamCreated internal and external process documentationManage regular housekeeping activities for applicationsReporting of bugs and improvements in CherwellUnderstanding of S/4H Cloud delivery processesITSM – Cherwell - Active TestingEnsure SLA adherence
Production Support Engineer
Proactive in identifying CSI opportunitiesMonitor alerts and act as per the run bookProduction patch deployments for applicationsExperience in job scheduling and change raisingIdentify, analyze and resolve client support ticketsEnsure that work is carried out within agreed SLAAssist with basic user training and new user inductionsAdheres to Incident, Problem and Change managementCreate clear and concise knowledge documents, SOPsExperience in utilizing Agile/SCRUM methodologiesLog analysis based on exceptions, errors availableTroubleshoot job failures in Batch ProcessingAdheres to ITIL standards and proceduresEscalate unresolved issues to developersParticipating in to root cause analysis
Colleagues at Internshala
Other employees you can reach at internshala.com. View company contacts for 5499 employees →
Ram Ratan Kumar
Colleague at InternshalaRanchi, Jharkhand, India
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Aakanksha Singh
Colleague at InternshalaDelhi, India
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Ridhi Bansal
Colleague at InternshalaHaryana, India
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Vaishnavi Sankad
Colleague at InternshalaSolapur, Maharashtra, India
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UP
Unknown Person
Colleague at InternshalaEtah, Uttar Pradesh, India
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MA
Mohammad Ayan Afaq
Colleague at InternshalaUttar Pradesh, India
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Unnati Narayan
Colleague at InternshalaKolkata, West Bengal, India
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Khan Nassir
Colleague at InternshalaKupwara, Jammu & Kashmir, India
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Khushi Agarwal
Colleague at InternshalaKota, Rajasthan, India
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DT
Dishant Trivedi
Colleague at InternshalaNagpur, Maharashtra, India
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Mayur Garg education
Bachelor Of Laws
Master'S Degree, Tourism And Travel Services Management
Bachelor Of Technology, Electrical, Electronics And Communications Engineering, 64.12
Frequently asked questions about Mayur Garg
Quick answers generated from the profile data available on this page.
What company does Mayur Garg work for?
Mayur Garg works for Internshala.
What is Mayur Garg's role at Internshala?
Mayur Garg is listed as Production Support Engineer | Bachelor of Technology in Electronics & Communications Engineering at Internshala.
Where is Mayur Garg based?
Mayur Garg is based in Pune, Maharashtra, India while working with Internshala.
What companies has Mayur Garg worked for?
Mayur Garg has worked for Internshala, District & Session Court, Aligarh, Orion Innovation, Sap Fioneer, and Tata Consultancy Services.
Who are Mayur Garg's colleagues at Internshala?
Mayur Garg's colleagues at Internshala include Ram Ratan Kumar, Aakanksha Singh, Ridhi Bansal, Vaishnavi Sankad, and Unknown Person.
How can I contact Mayur Garg?
You can use AeroLeads to view verified contact signals for Mayur Garg at Internshala, including work email, phone, and LinkedIn data when available.
What schools did Mayur Garg attend?
Mayur Garg holds Bachelor Of Laws from Jamia Urdu College Of Law, Aligarh.
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