May Cheung Email & Phone Number

Fort Lauderdale, Florida, Us

Fort Lauderdale, Florida, Us

Fort Worth, Tx, Us

Fort Worth, Tx, Us

Pasadena, Ca, Us

• Create, run, and maintain several business units using SQL coding on the daily basis. • Develop, automate, and enhance QC reports ensuring highest compliance with governmental and internal SLA oversight.• Large scale project management such as implementing project initiatives, in-depth data analysis, providing collaborative efforts and attending bi-weekly meetings, ensuring timely completion of project phases, and acceptance of deliverables by stakeholders. • Leading meetings with key stakeholders to gather requirements, communicating with developers, provide project status updates, gain feedback, and providing deliverables.• Gathering requirements from management, pulling and analyzing data to provide work performance reports.• Automating loan origination process by identifying required fields and utilizing banking system codes to build a template for daily upload onto FIS IBS. Continuously analyzing and testing data being auto-populated from work performance information onto template until accuracy rate was consistently at 100%.

Pasadena, Ca, Us

• Assisted management on various projects/initiatives (e.g. performing thorough data analysis, self-testing (to locate problems, identify exceptions, and propose solutions), and modify previous inaccuracies).• Revised processing methods and forms to increase overall process improvement. • Ensured prompt allocation of funds and payment of invoices through utilization of banking systems. Processed $5.3MM+ in invoice payments and reconciling $6.7MM+ in general ledger accounts in 3 years.• Exported daily reports for 7 general ledger accounts, updating debit and credit transactions of 3, and continual ensurance of month-end balancing of 2 with 1,000+ loan accounts. • Generated, analyzed, and compiled monthly expense reports for 3 departments using PeopleSoft. • Processed SBA loan and micro loan booking, payments, and disbursement.• Effective and prompt collaboration with Senior Management, Relationship Managers, and colleagues.• Assisted the conversion project from the SBA to FIS IBS platform and ensurance of precise data transfer.

Los Angeles, California, Us

• Processed daily call-back, prepayment, payoff, and BIC reports using VisionContent (FIS).• Used BIC report to generate daily documentation of prior day funding to be processed.• Performed daily call-backs of previous day transactions, ACH setup, address change requests, check payments, and assessed late fee charges.• Processed $1B+ in International principal and interest payments, loan note payoffs and $5MM+ in International Disbursements using IBS and Trade Innovations.• Monitored/calculated prepayment penalties and assessed to loan.• Trained new hires on loan payments, prepayment penalties, and legal documentation.• Verified, uploaded, and stored legal loan documentation.

Los Angeles, Ca, Us

• Ensured program, academic case management, and other files of each student were up-to-date.• Managed a caseload of 14 foster and probation youth during the 2013-2014 school year.• Ensured one-on-one, in-class tutoring and monthly dosage of 8 hours/student was met.• Weekly data entry MS Excel and Word, creation of monthly newsletter, weekly case notes.• Compiled documentation and quantitative data entry of enrolled students onto OARS database.• Attended monthly District CARE Team, CYFC Staff, and parent/teacher/principal meetings.• Professional communication directly, email and/or phone with parents (occasionally in Spanish), school staff, Social Worker, Probation Officers and CYFC.• Collaborated with Program Manager to initiate and conduct a special program in which weekly home visits were made to provide selected probation youths with the vital resources to be promoted to the next grade level.• Recruited 2 CYFC employees.

Goleta, Ca, Us

• Tutored and mentored students at Santa Barbara High School and Boys & Girls Club of Goleta in all academic subjects.• Assisted students and parents with the FAFSA application the Financial Aid Workshop.• Managed, trained, and supported 12 tutors placed in the Santa Barbara academic sites.• Lead monthly meetings with tutors and compiled input and concerns to address to Managers.• Communicated directly with the Managers, Program Coordinators, and tutors. • Recruited 5 Cal-SOAP employees.

Master Of Business Administration (Mba), Finance And Data Analytics

Bachelor Of Arts (B.A.), Double In Sociology And Asian American Studies, Minor In Chinese