May Yang Email & Phone Number

Burlington, MA, US

Burlington, Massachusetts, United States

• Optimized access to outpatient care to improve clinical outcomes, create resourceful workflows, and improve patient satisfaction overall
• Observed multiple surgical cases to gain in depth understanding of urological treatments
• Assisted the Division of Urology to facilitate outpatient office visits by collaborating with schedulers to oversee proper patient bookings and provide patients with pre-visit education

• Managed and coordinated the timely integration of newsletters and yearly awardee information into the system, ensuring updates within a 2-4-week timeframe
• Reviewed and analyzed incoming content for integration, providing feedback to ensure clarity and relevance for the target audience, supporting broader marketing objectives

East Lansing, Michigan, United States

• Designed an official website using WordPress that showcased student research into global slums and migrations.
• Compiled and organized the research of 13 students to ensure quality and clarity for online access.
• Increased engagement to facilitate faster and more efficient collaboration through proactive outreach and consistent updates, highlighting a customer-centric approach and excellent communication skills.
• Refined website’s design to enhance user flow, resulting in more intuitive and seamless navigation

Ann Arbor, Michigan, United States

• Researching the positioning system of H. Neapolitanus to help expand current knowledge of spatial organization of cargoes that are essential for bacterial function for graduate paper.
• Initiated and led independent research projects that are presented to management weekly to guide project direction.
• Assisted in constructing plasmids in Geneious, assembly of plasmids through Gibson assembly, gene cloning, DNA insertion, DNA sequence verification, Plasmid transformation, Fluorescence Tagging, Bacterial Cell Growth.

Okemos, Michigan, United States

• Trained extensively on topics of mental disorders in youths such as depression, ADHD, and Autism to better assist patients of the MSU pediatrics
• Gathered feedback from families about their clinical experience to assist with treatment for mental disabilities
• Conducted 42 follow-up interviews for children with positive behavioral health screens, utilizing empathy and clear communication to gather detailed information
• Maintained clinic’s behavioral health database of more than 1000 patients

• Analyzed Chinese training videos, offering feedback in English to optimize content delivery and enhance audience comprehension