I’m a Product Designer with over 6 years of experience in UX and an additional 2 years in Tech. I thrive in cross-functional, agile teams, creating products and features that drive business growth. My diverse background across various markets allows me to adapt swiftly, working with both large corporations and fast-paced startups, and tackling both complex and straightforward scenarios.My skills include Product Strategy, Service Design, Discovery Research, Usability Testing, Shadowing, Wireframing, Heuristic Evaluation, Design Thinking, UX Writing, Metrics Analysis, Customer Engagement, CX and Digital Support Experience, CRM Improvement, Market Research and Benchmarking, Product Management, Agile Methodologies, HTML, CSS, and JavaScript.I have experience with the following tools: Figma, FigJam, Adobe XD, Sketch, Miro, Mural, Maze, Notion, Typeform, Google Analytics, Hotjar, Marvel, Jira, and Visual Studio Code.I speak English and Spanish, in addition to Portuguese, my native language.I have a bachelor's degree in Science and Technology (Btech) and also in Computer Science from the UFABC (Federal University of ABC) and I am currently studying for an MBA in Digital Business at USP (University of São Paulo)Mayza Silvawhats app: +55 (11) 98480-8674e-mail: mayza.cris@outlook.comportfolio: mayzacsilva.com/