• Responsible for the overall Company Operation including Projects Management, Professional Services and Products Development & Innovation. • Setting strategy and comprehensive goals for business growth and success• Establishing policies and procedures that promote company culture and vision• Overseeing daily operations and the work of executives. • Maintaining relationships with customers, partners and vendors.

• Responsible for establishing and running the Project Management Office with the objective of ensuring all projects are delivered using a ‘best-practice’ Project Delivery Approach and are delivered within the agreed scope, time, cost and quality.• Overseeing the portfolio of organizational projects, providing expert knowledge and support, monitor progress, and reporting on the portfolio status. • Provide leadership in a matrix environment to promote best practices in managing interrelated projects and programs to ensure successful delivery. • Ensure project resources have the correct toolsets and processes in place and that all relevant staff are trained and equipped to deliver successfully.• Responsible for the analysis and response to RFP’s and RFQ’s• Responsible for Proposals and Contracts Management and Renewals• Regular reporting on the Portfolio status to the Leadership Team.• Responsible for the design and implementation of the Internal EPM Software Solution

Roles and Responsibilities:• Reported to the IT Manager and led a team of 10 Business Analysts, Technical Resources and IT Project Managers for Solution Design, Development, Implementation and Support.• Accountable to lead the team to design, develop, deploy and support IT Applications and Solutions such as WMS, TMS, ERP, Customer Visibility & Tracking, Integration Platforms and Others. • Managing/Defining Department Policies/Procedures, Product Road Maps, Product Research, Upgrades, Capacity Planning, Risk Assessments, budgeting, Vendor Management and Disaster Recovery Planning.• Responsible for Business Development & Pre-sales Support including RFP & RFQ Responses, Proposal Development along with presentation of IT & Application Capabilities.• Involved in new business implementations (understanding business requirements, solution design, development, Go-Live & Support).• Responsible for Business Process Improvements and Automation by Business Process study & analysis; Process mapping with Software Solution & GAP identification; Revised Process Flow Development, Change Management Planning, Process Implementation & Adoption; User Re-training & Support• Guided the Department Employees (Application Analysts/Developers/Support teams), coaching, leading, training, appraisals, Client Satisfaction & Support.• Ensured quality compliance of solutions implemented as well as on-time/high availability of applications and systems• Provided regular Status Reports on Projects to internal and external clients, management and stakeholders.• Performed daily team administration routines as well as team development and people management activities to improve team productivities.

Roles and Responsibilities:• Reported to the Program Manager as individual contributor for execution of overall Customer Implementations of Projects along with all deliverables from Internal Departments and Clients Side.• Managed all the functions of project life cycle including initiation, requirement finalization, scoping, planning, estimation, scheduling and execution control.• Responsible for deciding & compliance to Project Budget while being responsible also for Risk Identification & Mitigation, Issue Tracking and Escalations.• Involved in periodic project review meeting with stakeholders, department heads, product owners, clients and suppliers.• Provided regular status report on Projects to internal and external clients, management and stakeholders as well as developed Project Documentation (Main Templates).

Roles and Responsibilities:• Reported to the Head of Supply Chain and supervised 3 resources for Administration, Development and Support of WMS Application, leading a Team of WMS Analysts and Developers.• Managed new client implementations from perspective of Warehouse Management System along with WMS Operational Consultancy and Improvements.• Responsible for requirement analysis, documentation, solutions design, application deployment, application integrations, report development and user trainings.• Involved in regular status reporting on Projects to internal & external clients, management and stakeholders. • Spearheaded all activities related to the Warehouse Management System, assuring enforcing of proper usage, setup, strategies definition and procedures based on business and operational process.• Supporting development and implementation of system integrations between Agility WMS and Customer Systems.• Developed standard reports for different purposes (Operations, Billing, Managerial, Operational KPI’s and Customer Specific Reports).

Roles and Responsibilities:• Reported to the Technical Manager and supervised 3 resources for Customization and Implementations of Warehouse Management System Application• Managed Technical Resources, responsible for development and support of WMS, along with delivery of Operational Consultancy and Business Analysis• Responsible for understanding Customer Operations Requirements, Documentation Functional Specification, Solutions Design and Implementations• Involved in regular status reporting on Projects to internal/external clients, management & stakeholders as well as end-user Trainings on WMS usage• Provided Technical/Functional Support for existing Clients and also provided IT Technical Trainings on System Administration and Integration Tools