Personal achievements:➢ Top performer Team Leader for the year 2016➢ Top performer saving plan for the year 2016➢ Top performer Team Leader for the year 2015➢ Employee of the quarter « employee Award 2015 »➢ Best performer Senior PBR for the year 2014➢ Most popular PBR for the year 2013➢ Exceeding semester’s personal targets as a personal banker for the year 2012 & 2013, ranking amoung the top 10 PBR out of 128 PBR. Summary of projects and trainings:➢ Passed the ESA exam : « Lebanese regulations » «International Introduction to Investment »➢ Attended several workshops and trainings on product knowledge, money laundering, risk awareness etc...➢ Attended a workshop done by “Trace training” on “Secrets to wowing customers and service excellence.➢ Attended a « Visa debit optimization workshop » done by Visa international.➢ Attended a « selling the right product to the right client » training.➢ Attended a six weeks training by Dale Carnegie « the sales advantage course ».➢ Certificate « Dialogue Islamo chrétien »- USJ-2009.➢ Many projects and researches on Management finance and Marketing themes.➢ Many studies on Company’s Marketing and Strategies, consumer behavior, sales approach and market analysis.➢ Attend a 3 days training by Scotwork " advanced Negotiations skills"