Mazen Al-Adly is a Co-Founder and operations manager at Coffeeholics. He possess expertise in marketing, team leadership, management, team building, customer service and 22 more skills. He is proficient in English and Arabic.
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Co-Founder And Operations ManagerCoffeeholicsEgypt -
Co-Founder And Marketing ManagerVibes Hub Oct 2020 - PresentCairo, EgyptVIBES HUB is an E-commerce Consultancy established to help startups create and manage a profitable online business.We believe that E-commerce is the future of business globally. We have a vision to play a major part facilitating the business digital transition in MENA region. Our aim is to Empower and educate individuals-businesses about this opportunity to gain the many benefits this market offers.Our E-commerce Management & Marketing programs offers you a one product solution in Establishing, managing and marketing your E-commerce business (We help you manage and increase your online revenue with our experience in the field at the same time we save you the cost and time of reaching more audience since its more efficient and effective to reach your audience online and convert them to sales to increase your E-revenue specially in retail ) -
Co-Founder And Operation ManagerCoffeeholics Nov 2018 - PresentCairo, EgyptOnce upon a time, 2 men who love coffee a lot, they have tried every kind of coffee in different countries and cultures, they found that coffee people are most honest and loyal people on the planet. Then they decided to make a coffee hub for everyone who falls in love with coffee. They started COFFEEHOLICS for coffee addicts. You’ll find different types of coffee with different flavors and strong enough to empower you through the day. -
Egypt Managing PartnerSmart Business Services Jan 2017 - PresentCairo Governorate, Egypt -
Co-Founder And Operation ManagerOrnina Kitchen Jul 2019 - May 2020Cairo, EgyptOrnina Kitchen is a resturant that services Egyptian plated with a homemade taste.
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Business Development AssociateBeconsult Group Jul 2015 - Nov 2016Egypt• Prospect companies to identify new business opportunities and support the organizations revenue goals.• Collect and organize accurate client data. Build relationships.• Identify potential clients and decision makers within the organization.• Educate potential clients on the value of our Consulting and training importance.• Manage leads and schedule qualified product demonstrations and/or face-to-face meetings for senior Training executives or Human Resource Managers in order to reach performance-based goals.• Supports the creation of long-term value for the company from customers (existing and new), markets, and relationships• Develop and refine your sales strategy and process to continuously improve your ability to queue up high-quality deals.• increase market share by developing new opportunities at target accounts through proactive sales activities within the local market.• Continually expand business relationships through networking activities.• Ensure customers' expectations are being met throughout the process.• Consistently strive to improve phone skills and product knowledge, take part in training as necessary.• Research industry trends and prospective new clients based on BeConsult solutions.• Executing well-defined added-value account management strategies.• Proactively construct and implement recommendations and projects that will enhance operations, optimize automation, and increase the number of new meetings with prospective clients.• Meets regularly with clients, builds relationships and actively seeks additional revenue opportunities. -
Account ManagerSmart Business Services Jul 2014 - Jun 2015Saudi Arabia• Maintain and build relationships with the key accounts.• Build and retain direct relationships with clients through regular interface to ensure highest level of satisfaction.• Build Strong consultative relationship with existing clients• Develop and execute a sales and marketing plan for key accounts that meets or exceeds sales and margin targets.• Drive customer preference for our clients products and loyalty to their brands.• Insure timely and accurate, two-way communication between the clients and the customer.• Management of campaigns and events. Perform analysis and optimize campaigns to achieve client goals including: launching and restructuring campaigns.• Publicizes event and works with Account Development to raise awareness and drive high levels of attendance and participation by targeted audience.• Provide coordination through reports for clients and project management with detailed weekly updates on campaign status/progress to ensure event success.• Conduct “needs analysis” for clients, understanding buying motives and delivering the right solution for clients’ evolving business requirements.• Provide direction to the marketing department on key marketing opportunities with the key accounts to support the sales effort.
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Customer Service SpecialestConvergys May 2012 - May 2014Egypt• Working with overseas customers with different cultures.• Research customer requests.• Make sure that customer is having a delightful experience.• Assisting customers with activating their service.• Ability to use product knowledge, availability and research customer needs to best perform the task.• Assisting customers with their bill payments.• Marketing for and selling the company's products like radios.• Asking personal life questions to assess qualifications. • Achieving monthly customer satisfaction desired percentage which is measured through feedback surveys.
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Sales ExecutiveHugo Boss Jan 2009 - Jul 2009Bahrain• Assisting customers with the purchases.• Asking the right questions to best identify customer needs and wants.• Keeping track of the available inventory on daily basis.• Taking customer's measurements for suit alteration and contacting the tailor.• Maintaining a clean and tidy work place at all time.
Mazen Al-Adly Skills
Frequently Asked Questions about Mazen Al-Adly
What company does Mazen Al-Adly work for?
Mazen Al-Adly works for Coffeeholics
What is Mazen Al-Adly's role at the current company?
Mazen Al-Adly's current role is Co-Founder and operations manager.
What skills is Mazen Al-Adly known for?
Mazen Al-Adly has skills like Marketing, Team Leadership, Management, Team Building, Customer Service, Project Management, Customer Satisfaction, Business Development, Analysis, Sales, Vendor Management, Crm.
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