I am a Performance Manager at vAuto, a Cox Automotive brand that provides innovative solutions for dealerships to achieve their goals and optimize their operations. I have over seven years of experience in this role, and I hold a variable management certification from vAuto, as well as a master's degree in finance and financial management services from Queen's University.My core competencies include building and maintaining strong relationships with my clients, engaging in high-profile activities across strategic groups, and providing them with a constant sense of urgency and accountability. I monitor and analyze account performance and trends, and recommend adjustments to dealer expectations, goals, and objectives. I also generate additional revenue by harvesting existing accounts and offering vehicle financing and insurance options. I have received multiple national awards for my outstanding results and customer satisfaction. My mission is to help dealers improve their profitability, efficiency, and customer loyalty with vAuto's solutions.
Listed skills include Customer Satisfaction, Sales, Customer Retention, Management, and 46 others.