• Manage the check-in/check-out process for 100+ pieces of equipment, maintaining accurate records in Excel, coordinating with team members to assess and allocate equipment needs, and ensuring proper organization, storage, and condition of items for efficient use and availability• Oversee daily operations of a dormitory complex serving 300+ residents, ensuring the smooth functioning of housing services, maintenance, and resident activities• Manage a $5,000 annual budget for dormitory operations, allocating funds for staffing, maintenance, utilities, and student programs.

•Managed all aspects of the operation, including pricing, inventory control, and cost optimization. I developed a cost-effective $5 menu and implemented a weekly inventory system, resulting in serving 10+ students per week with a 30% profit margin and a 15% reduction in food waste within the first three months.•Delivered an exceptional dining experience by collecting feedback through surveys and informal check-ins and enhancing efficiency. This resulted in a 95% satisfaction rate, with many customers returning weekly, and a 5% increase in word-of-mouth referrals over 4 months.•Organized pop-up events and partnered with local student organizations to host community dinners and charity fundraisers while promoting business and community engagement

• Collaborated with kitchen and service teams to assist 100+ customers per hour by maintaining organized and hygienic supplies, ensuring a clean dining environment• Processed and cleaned 400+ dishes efficiently during peak hours by reviewing and washing each rack, contributing to high hygiene standards and an exceptional dining experience for customers• Supported food preparation and service by unpacking and setting up ~50 boxes per hour, managing dishwashing, and helping clean 20 tables per hour, resulting in a streamlined and sanitary dining experience

• Created and managed TikTok, Instagram, and Facebook accounts to launch a debut product campaign, achieving ~1,000 views per platform and an engagement rate of approximately 3%, leading to 50+ sales• Analyzed the nutrition market and evaluated various marketing strategies, producing a weekly video that boosted sales while coordinating with the manager to ensure each video met expectations and maximized profitability