Responsible for the day-to-day management of the office and the development, implementation and maintenance of office practices and procedures as determined by the GP surgery.Deal with non-routine enquiries received by the GP surgery, sending out all the relevant documents/other information as requested, providing direct support for all enquiries, progress chasing and problem-solving.Carry out a range of administrative tasks applicable to the GP surgery and be able to provide cover for other team members as and when required.Enter quality feedback and other data to the database to a high level of accuracy and efficiency, and support management staff in the production and dissemination of routine reports as needed.Collate and evaluate information gathered via forms, reports and other information.Sort, distribute and prioritise incoming mail, using judgement and experience to decide which correspondence is passed to the team and which is retained for action as appropriate.Support Line Manager by carrying out supervisory role including Personal Review and Planning as delegated.Provide complete patient assessments and communicated with patients to understand medical histories.Coordinate multidisciplinary working through practice-based MDT meetings on a regular basis.Inform patients and caregivers on clearance procedures to maintain patient health and facilitate recovery goals.

Scheduled appointments and verified patient information by interviewing patients; recording medical history; confirming the purpose of the visit.Composed/transcribed dictated letters completion and submission of insurance forms.Handled patient enquiries, requests, and complaints with a high level of customer service, courtesy and professionalism.Maintained safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.Made sure that the medical consulting rooms and surgery are fully stocked with essential supplies.Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.Precisely completed appropriate claims paperwork, documentation and system entry.Maintained client/patient confidentiality when discussing/entering personal/private information and safeguarding data regarding patient medical concerns and issues.Correctly coded and billed medical claims for various hospitals and nursing facilities.Obtained blood samples for medical testing and transfusion through venipuncture, including preparation of blood collecting equipment, drawing of blood and safe storage and transport of the samples.Build trust and minimise patient discomfort during phlebotomy procedures while efficiently collecting blood samples.Liaised with third party companies, IT support and vendor.Follow infection control and safety procedures in carrying out daily phlebotomy functions.

Build a variety of appliances like removable prostheses as well as create full and partial dentures for patients, ensuring a good fit, as well as colour matching to patient requirements.Read specifications and prescriptions and checked impressions and models in order to decide the design of dental products to be constructed.Maximised profitability while exceeding customer expectations by providing a high level of product expertise.Applied proactive and specialist solutions and delivered a personalised and outstanding customer experience.Kept track of received data and source documents, prepared and sorted source documents and identified and interpreted data to be entered.Transcribed alphabetic, numeric and symbolic data from source documents into computer following format displayed on screen and necessary codes.Made necessary corrections to information entered and compile, sorted and verify the accuracy of data to be entered.Kept and maintained records of completed work, reviewed error reports and enter corrections.Checked data for any discrepancies that may arise, reconciled patient details and corrected stock values.Provided routine office support such as making copies, faxing, answering phone calls, prepared correspondence for mailing and picked up and delivered correspondence.

Obtain blood samples for medical testing and transfusion through venipunctureFollow infection control and safety procedures in carrying out daily phlebotomy functionsPrepare blood collecting equipment, draw blood and safely store and transport samplesBuild trust and minimise patient discomfort during phlebotomy procedures while efficiently collecting blood samplesKeep track of received data and source documents, prepare and sort source documents and identify and interpret data to be enteredEnter alphabetic, numeric and symbolic data from source documents into computer following format displayed on screen and necessary codesMake necessary corrections to information entered and compile, sort and verify accuracy of data to be enteredKeep record of completed work, review error reports and enter corrections into the computerChecking data for any discrepancies that may arise, reconciling patient details and correcting stock valuesProvide routine office support such as making copies, faxing, answering phone calls, prepare correspondence for mailing and delivering and picking up correspondence

Fabricate, modify and repair dental devices like crowns, bridges, dentures, inlays and appliances for straightening teethBuild a variety of appliances like removable and fixed prosthesis with dentures, bridges, crowns etc.Fill low or chipped spots in surfaces of devices with acrylic resinsOrganise metal surfaces for connection with acrylic resin bonded to acrylic or plastic teeth for cast partial dentureRebuild and replace linings, wire sections and missing teeth in order to repair denturesShape and carve with tools such as drills and presses for making prosthetic deviceCreate full and partial dentures for patients with their every or some missing teethesRead specifications and prescriptions and check impressions and models in order to decide the design of dental products to be constructedMaximising profitability and exceed customer expectations by providing a high level of product expertiseApplying proactive and specialist solutions and delivering a personalised and outstanding customer experienceDesign and make prosthetic that’s fits perfectly in patient’s mouthMake sure that the designed prosthetic precisely matches colour and shape of the unique tooth of the patientKeep track of received data and source documents, prepare and sort source documents and identify and interpret data to be enteredEnter alphabetic, numeric and symbolic data from source documents into computer following format displayed on screen and necessary codesMake necessary corrections to information entered and compile, sort and verify accuracy of data to be enteredKeep record of completed work, review error reports and enter corrections into the computer

Fabricate, modify and repair dental devices like crowns, bridges, dentures, inlays and appliances for straightening teethBuild a variety of appliances like removable and fixed prosthesis with dentures, bridges, crowns etc.Fill low or chipped spots in surfaces of devices with acrylic resinsOrganise metal surfaces for connection with acrylic resin bonded to acrylic or plastic teeth for cast partial dentureRebuild and replace linings, wire sections and missing teeth in order to repair denturesShape and carve with tools such as drills and presses for making prosthetic deviceCreate full and partial dentures for patients with their every or some missing teethesRead specifications and prescriptions and check impressions and models in order to decide the design of dental products to be constructedMaximising profitability and exceed customer expectations by providing a high level of product expertiseApplying proactive and specialist solutions and delivering a personalised and outstanding customer experienceDesign and make prosthetic that’s fits perfectly in patient’s mouthMake sure that the designed prosthetic precisely matches colour and shape of the unique tooth of the patientKeep track of received data and source documents, prepare and sort source documents and identify and interpret data to be enteredEnter alphabetic, numeric and symbolic data from source documents into computer following format displayed on screen and necessary codesMake necessary corrections to information entered and compile, sort and verify accuracy of data to be enteredKeep record of completed work, review error reports and enter corrections into the computerProvide routine office support such as making copies, faxing, answering phone calls, prepare correspondence for mailing and delivering and picking up correspondence