Mazrie Mahat Email & Phone Number

In 2016, Mazrie capitalized on his 20 years of IT wide industry experience by founding Synx Software Services. Focusing on the area of Software development and Big data analytics, SynxSoft strives to be an enabler for creative and innovative software products.

London, England, GB

• Managing a team of 13 resources from various technologies (SAS, Mainframe, Datastage, Infrastructure, and DB2) in different locations (KL, Chennai) while ensuring workload are properly distributed across the team.
• To ensure team responsiveness and timely ticket closure: Monitor the Remedy Ticket Queue and ensure tickets are closed within the resolution time and SLA.
• To ensure that Extract, Transform and Load (ETL) program delivered is properly tested and deployed to production environment from Project team (TSD).
• To ensure smooth running process for Extract, Transform and Load (ETL) from respective source system owner (TP) to bank global Data Mart.
• Lead discussion on data quality issues with respective source system owner via Service Improvement Programme (SIP).
• To adhere to Service Delivery (ITIL) guidelines for all Enhancements/Bug Fixes, Maintenance and Project work.

Norwalk, Connecticut, US

• Lead a team of BI developers, which responsible for the design, implement and maintains BI reporting and analysis using Hyperion Portal suites.
• Liaise and coordinate with Business Analysts and end users to develo business requirements and specifications documents.
• Perform data quality (DQ) investigation on the issue raised by end user and ensure proper finding presented for completion / closure.
• Run, Maintain & Monitor Data warehouse (DW) data load, application, database & server using Datastage, Shell Scripting, PL/SQL and SQR Developer within Oracle environment.
• To ensure daily BI reporting data load (ETL) as per operational level and within Service Level Agreement. x------------------xEnvironment: Hyperion Reporting Portal, Oracle OBIEE, PLSQL, SQR, Infosphere Datastage. Core

London, England, GB

• Performed transaction of month-end financial closing in large and global IT environment. (Shell Oil Finance – up to 5 million transactions per month).
• Analyze and troubleshoot incident & problem ticket using best practice ITIL framework.
• Provides functional role as 2nd line application support to resolve incidents & problems ticket via Peregrine ServiceCenter.
• Perform customized application configuration for client using EMC Documentum suites. Gained business experience and analytical skills to ensure the effectiveness of system changes.
• Maintain & design ETL processes using Datastage, VBScript, Shell Scripting, Intelligent Apps Cube, Kalido DW and Control-M within SAP & NON-SAP environment.
• Design & implementation of new report requirement using Crystal Report Enterprise.x------------------xEnvironment: Ascential Datastage 7.5, SQL Server, SFTP, Control-M, Kalido DW, Intelligent Apps Cube, VBScripts.

Chennai, Tamil Nadu, IN

• As a focal point between offshore application development team in India and client in Malaysia.
• Extensive experience in Requirement gathering, Design, Development and Maintenance of full life-cycle of application development – SDLC.
• Involved in the implementation of Capability Maturity Model (CMM) Level 4 rollout into Software Development project, which then promote the usage of key organization practices to the client.
• Managing application problem by conferring with end user; evaluating procedures and processes.
• Prepares technical documents and specification, which includes system requirement studies, business proposal, end-user manual and presentations.
• Responsible in maintaining good relationship with key customer account and partners. x------------------xEnvironment: ASP.Net, SQL Server, CMM Level 4. Core

• Performed multiple roles including pre-sales, consultation, management, programming, graphic design and technical writing.
• Manage and monitor product development team and assist the sales team to market in-house software product.
• Improved software development process by using industry standard procedures such as Xtreme Programming, Rational Unified Process and SDLC.
• Technical expertise in Radio Frequency Identification (RFID) technology, Barcode scanner, pocket pc mobile application, hardware / pc maintenance, networking, server configuration and database management..

• Managing a team of 6 developer / designer in software development department.
• Responsible to ensure project deliverables within the timeline specified.
• Experienced in playing multiple role in smaller project team to accommodate company and customer expectation resulting in overall understanding of projects key delivery to success.
• Experienced in playing multiple role in full cycle of software development process - SDLC.
• Experienced in IT security management and audit by using proper tools and procedures, which includes scanner, hacking tools, antivirus, firewall and Intrusion Detection System (IDS). x------------------xEnvironment.

Computer Science

Management Information Systems, General