Maíra Miranda Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

Main activities:- Participation and interaction with the artificial intelligence team in the development of collection strategies;- Propose operational reports for the collection area, and suggest automation as needed;- Planning and operationalizing the daily collection activities, generating the base of defaulting customers and monitoring the execution of activities according to the defined strategies;- Interaction with the marketing and communication area in the review and continuous improvement of the collection messages;- Support and interaction with the customer service area for the resolution of problems that impact the payment of customers;- Propose, develop and execute tests for continuous improvement of strategies; - Operationalize the inclusion and exclusion of customers in the base of credit bureaus.

Santos, São Paulo, Brasil

Main activities:- Working as In house at importer Tate&Lyle, supporting on their internal demands of importation processes and supply chain;- Responsible for issuing and sending documents to origin (Invoice, Packing List and Certificate of Analysis);- Purchase order issue and sending to the origin in order to them schedule the shipments.

São Paulo, Brasil

Main activities:- Responsible for collections, negotiation and payment plans focusing on improving and maintaining the company's financial health;- Responsible to escalate adjustments and allocations to the Accounts Receivable Department;- Excellence in service to partners;- Responsible for activities and sessions related to development in a overall for the team;- Responsible for creating the templates of communication with the partners, promoting a clear and aligned message, and also contibuting to save the team's time.

Santos, São Paulo, Brasil

Main activities:- Customer support, responsible for building and maintaining a solid relationship with them;- Accounts receivable, focused on demurrage collection, detention and local fees;- Managing the portfolio of clients; - Negotiation of discounts and payment plans focusing on improving and maintaining the company's financial health;-Direct contact with the financial support located in the Philippines in order to control and align the tasks carried out together;- Identifying payments and its applications in the system;

Santos, São Paulo, Brasil

Main activities:- Payment and release of Bill of Landing- Monitoring ship's arrivals to get the Cargo Presence- Payment of Merchant Navy taxes and requesting of exempt for AFRMM- Delivering of documents for Carrier - Registering of the Import Declaration (DI)- Confection and registering of Import License - LI (pre-shipment, post-shipment and substitutive)- Responsible for analysis and payment of Demurrage fees- Based at the client's office BASF S/A for a period, I used to be responsible for creating PO of raw material's importation in the system SAP.