Małgorzata Dudek

Małgorzata Dudek Email and Phone Number

Human Resources Operational Excellence Portfolio Manager @ Solventum
Wrocław, PL
Małgorzata Dudek's Location
Wroclaw Metropolitan Area, Poland
Małgorzata Dudek's Contact Details

Małgorzata Dudek personal email

n/a
About Małgorzata Dudek

Małgorzata Dudek is a Human Resources Operational Excellence Portfolio Manager at Solventum. They possess expertise in shared services, foreign languages, customer service, customer support, training and 4 more skills. They is proficient in Swedish, English, German and Dutch.

Małgorzata Dudek's Current Company Details
Solventum

Solventum

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Human Resources Operational Excellence Portfolio Manager
Wrocław, PL
Website:
solventum.com
Employees:
9741
Małgorzata Dudek Work Experience Details
  • Solventum
    Human Resources Operational Excellence Portfolio Manager
    Solventum
    Wrocław, Pl
    View
  • Solventum
    Agile Deployment Leader
    Solventum Apr 2024 - Present
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  • 3M
    Htr Senior Operations Manager
    3M Feb 2022 - Apr 2024
    Wrocław, Dolnośląskie, Poland
    • Partnering across HR globally and particularly in the EMEA region to ensure efficient service delivery to employees, managers and the broader HR organization for our current service portfolio• Delivering operational performance aligned with stakeholder expectations and service level agreements• Providing people leadership to the Hire-to-Retire operations team including coaching, organizational and individual development, and resource management• Driving process improvement and automation within our current operations to deliver processes optimized for the employee experience and cost to serve• Partnering with the Area Process Leader and EMEA HR organization to transition identified services into the GSC• Serving as a member of the GSC Management Operating Committee, provide sitewide leadership for the organization
    View
  • 3M
    Htr Operations Manager
    3M Jun 2021 - Jan 2022
    Wrocław, Dolnośląskie, Poland
    • Partnering across HR globally and particularly in the EMEA region to ensure efficient service delivery to employees, managers and the broader HR organization for our current service portfolio• Delivering operational performance aligned with stakeholder expectations and service level agreements• Providing people leadership to the Hire-to-Retire operations team including coaching, organizational and individual development, and resource management• Driving process improvement and automation within our current operations to deliver processes optimized for the employee experience and cost to serve• Partnering with the Area Process Leader and EMEA HR organization to transition identified services into the GSC• Serving as a member of the GSC Management Operating Committee, provide sitewide leadership for the organization
    View
  • 3M
    Htr Team Manager
    3M Aug 2020 - Jun 2021
    Wrocław, Dolnośląskie, Poland
     Team management in the HTR Department. Support “value realization” plans, propose and implement projects to improve productivity. Promote compliance within HTR team. Develop comprehensive HTR expertise in the organization.  Represent HTR GSC Poland in internal and external meetings. Support the process of continuous improvement (CI) in the organization. Active support of the processes of transferring services to the GSC. Cooperation with GPL and Global Organization HTR. Supervise the quality and timeliness of the process performed by the organisation. Act as an expert in difficult process issues. Coordinate the activities with internal client (countries).  Cooperate with internal and external audit. Increase the level of knowledge in the organization through training programs and direct knowledge sharing.
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  • Ey
    Core Hr Process Consultant
    Ey Jan 2018 - Aug 2020
    Wroclaw, Lower Silesian District, Poland
    • Supporting global team in SAP SuccessFactors implementation for Core HR area• Explaining the rationale for global process design decisions including linkages to business objectives and employee experience, technology enablement and service delivery models• With the Regional or Country teams and Project team, identifying process deviations during the workshop sessions and subsequent follow up activities• Analysing the deviation and providing assessment of the deviation validity and rationale for submission to governance process• Identifying process related risks and issues for regions• Identifying mitigation strategies for these risks and issues• Supporting knowledge transfer to Shared Services teams• Tracking status of deviations and other deliverables for project reporting
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  • Ey
    Supervising Hr Associate
    Ey Oct 2015 - Dec 2017
    Wrocław, Woj. Dolnośląskie, Polska
    -Leading 10-people team to deliver exceptional client service-Motivating team members, providing feedback and supporting development of individuals -Providing guidance, direction and evaluation to the team members-Improving existing processes-Building and managing ongoing business relationship with the client-Being escalation point for your customers-Contributing in creating good atmosphere and promoting EY as a great place to work-Participating on service transitions projects as needed -Ensuring SOPs are reviewed and updated on a regular basis-Supporting Service Now implementation for BeNe region in 2016
    View
  • Ey
    Senior Hr Associate
    Ey May 2014 - Oct 2015
    Wrocław, Woj. Dolnośląskie, Polska
    - ensuring all transactions are processed, documented and delivered within defined SLAs and quality standards - ensuring high quality customer service on a daily basis - identifying and reporting process barriers and issues to Supervisor - identifying potential areas for process improvements and making recommendations to Supervisor; initiating and participating in process improvement initiatives - processing and reviewing more complex transactions - participating in creation of monthly KPIs - providing process training to new team members - coaching of other team members - filling in during the absence of the Supervisor - assisting Supervisor monitoring status of service delivery queues and resource planning - providing assistance to less experienced team members - participating in calls and meetings with clients
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  • Qiagen
    Customer Care Specialist
    Qiagen Apr 2013 - Apr 2014
    Wrocław, Woj. Dolnośląskie, Polska
    - participation in transition of Customer Care processes fromHilden, Germany to Wrocław- SOPs creation- phone support for clients from Germany, Austria, Belgium andThe Netherlands- order processing- preparation of back order reports (SAP to Excel) on a dailybasis- cooperation with Customer Care team based in Hilden,Germany
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  • Hewlett-Packard
    Hr Specialist
    Hewlett-Packard Sep 2011 - Mar 2013
    Wrocław, Woj. Dolnośląskie, Polska
    - administration of customer’s employee data from the wholeemployment period- active support, explanations and solutions to personneladministration cases for employees, managers and HRdepartments- assure data accuracy of files and systems (especially GHRMS,IE Tracker, TAT Tracker)- participation, co-authorship and support in preparing internalprocess documentation, ISO documentation, localizations andtranslations of existing procedures from other countries- active support and actions in resolving customer issues andnonconformities,- e-case and chat audit- performing tasks and transactions with full compliance tocountry specifics, rules, procedures and regulations, withhighest time and quality standards, according to customercontracts- as of January 1st 2013, Subject Matter Expert
    View

Małgorzata Dudek Skills

Shared Services Foreign Languages Customer Service Customer Support Training Human Resources Sap Service Now.com Peoplesoft

Małgorzata Dudek Education Details

Frequently Asked Questions about Małgorzata Dudek

What company does Małgorzata Dudek work for?

Małgorzata Dudek works for Solventum

What is Małgorzata Dudek's role at the current company?

Małgorzata Dudek's current role is Human Resources Operational Excellence Portfolio Manager.

What is Małgorzata Dudek's email address?

Małgorzata Dudek's email address is malgorzata.dudek@ey.com

What schools did Małgorzata Dudek attend?

Małgorzata Dudek attended Uniwersytet Wrocławski, Uniwersytet Wrocławski, Uniwersytet Wrocławski.

What are some of Małgorzata Dudek's interests?

Małgorzata Dudek has interest in German Literature, Pilates, Yoga, Travelling, Education, Environment, Fitness, Classical Egyptian Dance, Animal Welfare, Arts And Culture.

What skills is Małgorzata Dudek known for?

Małgorzata Dudek has skills like Shared Services, Foreign Languages, Customer Service, Customer Support, Training, Human Resources, Sap, Service Now.com, Peoplesoft.

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