Mb Prashanth Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

 To complete the transition as per Broadridge methodology and timelines To ensure that the team processes the reconciliation activities as per agreed timelines and accuracy Coordination of the new hiring - Interview, integration into the team, monitor training needs, share KTT’s Framing work responsibilities and plan for the associates after thorough assessment of their capabilities  Define objectives for individual team members on the performance portal and have regular discussions to appraise them on their performance Perform year end appraisal review and give an opportunity for team members to discuss any issues of concerns and future aspirations. Setting up targets, SOP’s/SLA’s and involve in planning for the process Spearheading process improvement ideas, conducting internal process audits and timely process reviews for ensuring strict adherence as per agreed guidelines with the client

Bengaluru, Karnataka, India

 Played a key role in transitioning reconciliation work from a new client and also succeeded in getting additionalbusiness Support the team on completion of activities within the SLA and report incidents to the client/managementwhen appropriate As an SME I would also be responsible to provide first level of support on the activities assigned and thenescalate or notify the client and management Handel escalations from the client and work towards resolving them with the involvement of team/s Preside over client calls or internal risk calls and apprise the management on the issues reported by the clientand the impact on business Ensure all SOP’s related to the activities are updated regularly and verified/approved by the client Support the team on Daily activities in case of resource crunch on any given day

Bangalore Urban, Karnataka, India

 Motivating sales and relationship management of Corporate Agents and Group partnerships Improving the business horizon under Employee Benefit Segment as well as understanding of products such as Group Term Plan, EDLI, Gratuity and Superannuation. Evolving high level relationships with CEOs, CFOs, COOs, Trustees or HR Heads of the clients on a regular basis to sustain a long term relationship and comprehending their requirement for enhancing operational efficiencies. Maintaining 100% client retention through continuous engagement programs, BD Activities and value added service deliveries.  Manage and motivate a team of 3 Relationship Officers by supporting them on worksite activities, sales calls, pre and post sales service to customers Played a major role in setting up the Strategic Alliances function ground up in Karnataka and leading the process by gathering new strategic distribution and credit-life tie-ups with Co-operative Banks, NBFCs, MFIs and other financial intermediaries Leading and developing the B2B sales and spreading awareness about the organizations brand name across Karnataka & Kerala.

Bangalore Urban, Karnataka, India

 Servicing Brokerage of Futures & Options contracts for ETD which includes 165+ broker dealer organisations who deals with JPMorgan across North America, EMEA & Asian markets covering 78 stock exchanges Initiate and participate in correction of trade execution rates with PRM’s and getting approval with the best pricing. The major activities of the team also includes invoicing, reconciliation of product market details of static data with client agreed rates (EGUS), resolving all types of queries of brokers / clients, collection of execution brokerage, application of funds, matching nostro breaks and generating audit reports Working closely with internal teams like Client On boarding, Static Data, and PRMs on a daily basis for effective client management and identifying market trends. Proficient with GPS and Egains system (web-based applications used for pricing and settlement of F&O trades electronically) Build credibility, establish rapport and maintain effective communication with the brokers/clients at multiple levels to ensure maximum exposure and increase revenue Effectively carry out all the tasks accurately & in a timely fashion and in accordance with Standard Operating Procedures (SOPs) and internal / external Service Level Agreements (SLAs) Oversee team on daily operations activities to ensure that the business runs smoothly with zero escalationsfrom clients and business partners; Present all BAU metrics and end of day reports to Team lead Played a major role in settlement of outstanding broke

Master Of Business Administration - Mba, Accounting And Finance

Education record