Arinze Mba Email & Phone Number

Nigeria

Ikoyi, Lagos

• Identify content opportunities and assist in defining an overall content acquisitionstrategy for content in Nigeria and across the sub-Saharan region.• Manage all new and existing partners, and manage ongoing engagements.• Organize and plan book launch and book reading events -offline and online• Organize and plan author meet and greet events• Attend and represent the firm at trade fares, exhibitions and media events• Acquire, retain and engage authors, publishers, and media partners.• Develop and document acquisition plans, financial metrics and goals for seniormanagement.• Perform business analysis of potential content partnerships and negotiate agreements accordingly.• Establish collaborative cross-functional relationships with the Products and ContentOperations teams to help execute partnership requirements and deliver on business objectives• Manage and grow subordinate teams in development of quality in-house content.• Review content catalogs from major publishers and authors, and other contentcreators to help select and secure key titles that will help deliver against aggressivebusiness metrics.• Lead all aspects of content licensing negotiations, including content selection,financial analysis, forecasting, and technical requirements• Maintain and manage content database.• Liaise with Content Operations team to ensure that all content placements arepublished by/within specified times on the portal.• Conduct in-depth reporting to effectively analyze partner performance, identifypotential opportunities and provide key requirements to technical teams to establish relevant partner tracking mechanisms.• Lead compilation and prioritization of developer feedback and feature requests for platform product road map

Lagos, Nigeria

• Developed sales strategy based on research of consumer buying trends and market conditions.• Established successful account relationships by building rapport and maintaining consistent communication.• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.• Exceeded targets by persuading customers within my assigned territory to purchase company products and services.• Developed innovative sales strategies to increase sales within my assigned territory.• Attended trade shows to promote company products and services.• Ensured that brand awareness within my assigned territory meets company expectations.• Motivated Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas.• Monitored competitors’ sales activity within my assigned territory. • Negotiated prices, terms of sales and service agreements.• Transformed my territory revenue by leveraging strategic business development plan, moving region up in company rankings.• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

13, Oko Awo Street, Off Adetokunbo Ademola Street, Victoria Island Lagos

• Created engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.• Engaged with the online community and responded to comments and requests.• Analyzed web traffic and relevant community metrics.• Relayed community feedback to relevant internal stakeholders.• Devised and implemented community communication initiatives.• Liaised with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.• Attended networking events or relevant industry workshops.• Liaised with external agencies or journalists to ensure accurate brand representation.• Managed all online sales activities• Used digital tools such as Zendesk, Google workspace, Dropbox, Mail Chimp, Trello and other software tools to create documents and other communications materials.

Lagos, Nigeria

• Built relationships with customers and community to promote long term business growth.• Served customers with knowledgeable, friendly support at every stage of purchase.• Met with customers to discuss and ascertain needs, tailor solutions and close deals.• Negotiated prices, terms of sales and service agreements.• Developed and maintained strong working relationships with professionals in the corporate business environment.• Presented professional image consistent with company's brand values.• Communicated well with broad range of professionals to promote the company's product and services.• Achieved or exceeded company-defined sales quotas.• Organized corporate sales promotion initiatives such as Learning week for employees within an organization, introduction of book of the month, book reading session in schools, equipping of libraries, special events partnership• Designed and implemented loyalty scheme to enroll more executives/corporate bodies into the company’s customer database. • Represented the firm at professional events.

No.21 Ajanaku Street, Awuse Estate, Opebi, Ikeja, Lagos State, Nigeria.

• Built and managed sales pipeline• Managed sales leads from identification and initial contact• Carefully tracked and actioned leads across the sales cycle.• Qualified and followed up on sales leads• Outbound calling and prospecting via email and LinkedIn• Scheduled appointments with clients• Planned and organized product demonstration events

Lagos, Nigeria

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.• Developed and delivered engaging sales presentations to convey product benefits.• Increased sales by offering advice on purchases and promoting additional products.• Achieved monthly sales goals by promoting product benefits and enrolling new clients.• Trained and mentored new sales representatives.• Organized sales paperwork, presented proposals and finalized contracts.• Attended advanced training sessions and conferences to increase product knowledge and productivity.• Minimized process lags through strategic sourcing and customer expectation management.

• Developed and actualized customer service initiatives to decrease wait times.• Responded to customer calls and emails to answer questions about products and services.• Informed customers about special promotions and provided detailed information for various products.• Collected customer feedback and made process changes to exceed customer satisfaction goals.• Resolved concerns with products or services to help with retention and drive sales.• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.• Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.

Ekiti, Nigeria

• Collaborated with teachers for lesson preparation.• Supported student learning objectives through personalized and small group assistance.• Assisted lead teachers with lesson plan creation and materials development .• Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.• Graded assignments and reported individual progress to teacher.• Organized extracurricular activities such as debates, career talks, etc.

Lagos, Nigeria

• Sorted, organized and maintained files.• Collaborated with team to optimize workflow and achieve objectives.• Provided clerical support, addressing routine and special requirements.• Analyzed problems and worked with teams to develop solutions.• Answered and transferred incoming telephone calls, taking messages for various staff members.• Took meeting notes and compiled paperwork to support department.• Produced high-quality communications for internal and external use.• Maintained office schedule and calendar of workflow and meetings.• Updated company website and social media channels with excellent copywriting skill. • Fielded requests from information from third parties and wrote professional correspondence in response.

Product Management

Bs.C, Marketing

Activities and Societies: Eminence Consult•Co founder of the first consult in the department of Marketing, University of Nigeria, Nsukka..