Sr. Business-Systems-Requirements Analyst Patricia Hamlin, Mba- Fully Remote personal email
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"A Project is a temporary endeavor undertaken to create a unique product or service PMBOK ". It can be Full Scale (Long) or Agile/Scrum (Short).ROLES: Business-Requirements-Systems Process-Technical Analyst, Technical Writer combined and separate for private and government entities on a contract, freelance, and permanent basis. INDUSTRIES: International Logistics, USAF Contract Agencies, State of California, U.S. Veteran Affairs, Los Angeles County IT, Clark County Elections, E-commerce, Healthcare, Education, EntertainmentAREAS OF EXPERTISE • Sr. Business - Systems - Requirements - Process Analysis• Application Development• ITIL-ITSMTOOLS & TECHNIQUES (*Learns new applications quickly*)• Methodologies: Generative AI, SDLC, BABOK, Agile, Scrum, Sprint, JIRA, PMO, PMBOK, ISO9000QM, RCA, NAPO Writing Standards, BPMN• Applications: Microsoft Office: Copilot, ChatGPT, SharePoint, Word, PowerPoint, Excel, Project, Visio, Access, Teams, CA Service Desk Manager, ServiceNow (SNOW), Salesforce, ERP, SAP Products, CLEARANCE: Secret & Public Trust Clearable (Last adjudication 09/2013)
E-Commerce Bridal Invitations & Accessories
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Https: And And Theebridalshop.Carlsoncraft.ComE-Commerce Bridal Invitations & AccessoriesLos Angeles, Ca, Us
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E-Commerce Bridal Invitations & AccessoriesSelf-Employed Aug 1997 - Present
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Business Analyst - Solutions Architect Consultant - Contractor RemoteCalifornia Department Of Health Care Services Apr 2021 - Aug 2021Sacramento, California, UsSCOPE: Identified and customized the Salesforce COVID applications and resolved application process gaps in functionality resolving using ServiceNow (SNOW).• Migrated and deployed Salesforce COVID internet applications to new healthcare clients within an urgent timeline on time.• Facilitated client meetings for the deployment of Salesforce applications, prepared user stories, and participated in Agile (Scrum/Sprint) ceremonies ensuring healthcare client self-sustainability.Environment: Healthcare -
Requirements/Systems/Business/Process Analyst ContractorCaesars Entertainment Corporation Oct 2015 - Mar 2016Las Vegas, Nv, UsSCOPE: Performed requirements gathering, and reverse engineering utilizing set policies, and guidelines by auditing, and documenting systems, Business Requirements Documents (BRDs), and business processes for Digital Data Security, Debt and Collections, and Anti Money Laundering financial intranet applications.Delivered on time: Discovery, BRD’s, Current and Future State Processes/Visio, Use Case, UAT, Scripts, SIT’s, JAD, KBA, Support Model, Test Plan, Score Card Environment: Security, Finance, PMO, Risk Management, Sharepoint, Outlook, Clarity, SDLC -
It Specialist - Application On-Boarder Contractor RemoteU.S. Department Of Veterans Affairs - National Service Desk Process Integration Jan 2013 - Feb 2014Washington, Dc, UsSCOPE: Administrative Project Manager for electronic on-boarding of Service Desk Manager (SDM CA) intranet applications to National Service Desk healthcare clients. Analyzed, and Documented current and future state processes and performance improvements for electronic application deployments.Delivered on time: Deployed 8 VBA & 1 Non-VBA SDM CA nationwide large VA projects (Service Desk Manager), 10 Implementation plans, Maintained NSD SDM CA onboarding projects during the temporary government shutdown.Environment: Healthcare -
Technical Writer (Ba/Bsa/Pm) AgileDisney Consumer Products Feb 2012 - Mar 2012Glendale, California, UsSCOPE: Audited Technical SDLC documents: Intranet/Internet BRD, Design, SecurityDelivered on time: PM Playbooks, Requirements Document Templates, Stakeholder Approval Checklists, and Questionnaires.Environment: Application Development, Internet, and Agile (Scrum), Data Platform -
Financial Business Systems Analyst (Uat) Replacement AgileBank Of America Aug 2011 - Oct 2011Charlotte, Nc, UsSCOPE: Conducted Traceability Matrix and decomposition of SRSs and BRDs for the Making Homes Affordable (MHA) government intranet application.Delivered on time: Reviewed & revised existing BRD, Functional & Non-Functional, and Design Specifications. Performed regression testing, JADs, and Traceability Matrix and prepared 113 UAT SITsEnvironment: Application Development, Banking, Customer Data Platforms -
Uid Team MemberUnited States Air Force - Los Angeles Afb May 2011 - Jun 2011Randolph Afb, Tx, UsSCOPE: Electronic GFE inventory management tracking in support of PMO Unique ID AIT initiative.Delivered on time: Electronic GFE inventory data validation -
Sr. Business Analyst - Business Systems Analyst Replacement AgileHerbalife - Applications Development Feb 2011 - Mar 2011Los Angeles, Ca, UsSCOPE: Prepared Business Requirement Documents for internet affiliate websites.Delivered on time: Business Requirements Document, JAD & Use CasesEnvironment: Healthcare, Data Platform -
Sr. Business AnalystThe Walt Disney Company Nov 2010 - Nov 2010Burbank, Ca, UsSCOPE: Prepared use cases for UX, and features for Disney Mobile RFP. Delivered on time: RFQ discovery, JAD, Mobile Application Features. and Epic Story BoardsEnvironment: Intranet, Application Development, Data Platform -
Student - Project Management / Organizational ChangeAvancee May 2010 - Aug 2010Completed formal Project Management and Organizational Change certificate program.
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Requirements Analyst - Business Analyst - Ai RemoteMyedmaster (Formally Education Online, Inc.) Https://Www.Myedmaster.Com/ May 2009 - Mar 2010SCOPE: Collected requirements for marketing research to support an online internet Algebra tutoring application development project. Environment: Statistical analysis.Delivered on time DARPA Solicitations, Requirement features, and Online survey resultshttp://www.eolsat.com/
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Sr. Business Analyst/Pm ReplacementSony Pictures Entertainment - Gis Dec 2007 - Feb 2008Culver City, Ca, UsSCOPE: Identified internal control gaps for executives' intranet PGP laptop installations affecting Identity management applications.Environment: SecurityDelivered on time: Remediation process documentation -
Sr. Technical Analyst - Business Systems AnalystTeleflora - Applications Development Aug 2007 - Sep 2007Los Angeles, Ca, UsSCOPE: Business Process Model Notation.Delivered on time: BPMN & JAD for internet Web Development for Affiliate websites and U.S. Tax table BRD.Environment: Application Development. Retail, Data Platform -
Technical Analyst - Business Systems AnalystThe Walt Disney Company May 2007 - Jun 2007Burbank, Ca, UsSCOPE: Performed Web Analytics and feasibility study for United Kingdom & Japan DXD website. Delivered on time: JAD, Requirements, Web Analytics, Feasibility Study
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Business AnalystToyota Motor Sales Nov 2006 - Jan 2007Toyota City, Aichi Prefecture, JpSCOPE: Developed SOP's for a legacy Customer Relationship Database (CRM)Delivered on time: Business and application processes, and SOP's to support new Knowledge Management intranet application implementation. -
Election Analyst - Business Process Analyst For Acio AssessmentClark County - Elections Aug 2006 - Sep 2006Las Vegas, Nevada, UsSCOPE: Audited Primary and General Elections roles, and processes to support ACIO Delivered on time: All election roles, processes and ITIL infrastructure proposal -
Qa Input Us PassportsCalifornia State Board Of Equalization Dec 2005 - Mar 2006Sacramento, UsSCOPE: Quality Control for US Passport Applications for CA Adjudicator approval. Delivered on time: Quality control passport approval documentation for State adjudicator -
Business Analyst ReplacementToyota Financial Services Jul 2005 - Oct 2005Plano, Tx, UsSCOPE: Audited and document processes for ITIL/ITSM Change, Release, Incident ManagementDelivered on time: Business Processes, UML Models, and chaired weekly Change Review Meetings -
It Auditor ReplacementBoeing Capital Apr 2004 - May 2004Arlington, Va, UsSCOPE: Conducted SOX Accounting and Security audits. Delivered on time: Physical Security business process documentation for IT Director -
Technical Writer/Business AnalystLos Angeles County - Information Technology Services Mar 2001 - Dec 2003Los Angeles, California, UsSCOPE: Developed ITSM-ITIL-Change Management processes for a new PMO office for 13 business, and application units supporting L.A. County. Developed LAKIDs intranet Quality Assurance website.Delivered on time: 129 Business Processes and Re-engineering, and SOP's -
Provisioning Analyst Sr - Business Systems Analyst ErpNorthrop Grumman Sep 1989 - Aug 1997Falls Church, Va, UsSCOPE: BSA Lead for 2 new Intranet ERP/MRP system applications and 2 existing applications supporting Transition Management and base closures. Served as Lead Change Management Analyst processing incoming air vehicle Changes, Incidents, and Releases. Computed and maintained spares stock levels for 13 air vehicles.Delivered on time to Tinker AFB DoD International Logistics Agency: Earned value for 2 deployed B2 ERP/MRP systems and 2 enhanced applications, JADs, Business Requirements Documents, Standard Operating Procedures (SOP), and ITIL Change Management. Full life cycle spares computation and procurement. -
Provisioning Engineer - Business Systems Analyst Reconnaissance Systems ErpRaytheon 1983 - 1989Arlington, Va, UsSCOPE: Prepared spares design document for procuring and deploying spares.Delivered on time: Deployed Reconnaissance Systems, Spares, and Change Management -
Edp Operations AnalystBoeing May 1981 - May 1983Arlington, Va, UsSCOPE: Computed MTBF/MTBR from weekly and monthly LAX reports for Reliability and Safety
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Nato Inventory Manager Specialist, ErpUnited States Department Of Defense - International Logistics Agency Jul 1974 - May 1981SCOPE: Deployed Reconnaissance Systems Spares, and Completed 2000 hour ERP/MRP internship
Sr. Business-Systems-Requirements Analyst Patricia Hamlin, Mba- Fully Remote Education Details
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Langston UniversityManagement Science -
National UniversityMba And Marketing Emphasis
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AsqQuality Assurance Auditing
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Department Of Defense - U.S. Airforce Logistics (International Logistics Center)Erp/Mrp
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Hughes Gm ElectronicsConfiguration Management Practices
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Northrop-GrummanTotal Quality Management (Tqm) Certificate
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UclaElements Of Government Contracts Certificate
Frequently Asked Questions about Sr. Business-Systems-Requirements Analyst Patricia Hamlin, Mba- Fully Remote
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Sr. Business-Systems-Requirements Analyst Patricia Hamlin, Mba- Fully Remote works for E-Commerce Bridal Invitations & Accessories
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What schools did Sr. Business-Systems-Requirements Analyst Patricia Hamlin, Mba- Fully Remote attend?
Sr. Business-Systems-Requirements Analyst Patricia Hamlin, Mba- Fully Remote attended Langston University, National University, Asq, Department Of Defense - U.s. Airforce Logistics (International Logistics Center), Hughes Gm Electronics, Northrop-Grumman, Ucla.
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