Marianna Bagirova
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Marianna Bagirova Email & Phone Number

Director of Customer Experience at Playkot
Location: Russia, Russian Federation 6 work roles 3 schools
1 work email found @playkot.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email b****@playkot.com
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Current company
Role
Director of Customer Experience
Location
Russia, Russian Federation
Company size

Who is Marianna Bagirova? Overview

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Quick answer

Marianna Bagirova is listed as Director of Customer Experience at Playkot, a with 228 employees, based in Russia, Russian Federation. AeroLeads shows a work email signal at playkot.com and a matched LinkedIn profile for Marianna Bagirova.

Marianna Bagirova previously worked as Community Lead at Playkot and Senior Community Manager at Jagex. Marianna Bagirova holds Бренд-Менеджмент: Практический Курс from Higher School Of Economics.

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Email format at Playkot

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{last}@playkot.com
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Profile bio

About Marianna Bagirova

I help companies to set up impactful global content strategies so they can raise brand awareness and lead others by example. I do this by bringing creativity, identifying the right opportunities for the right channels, and setting up smooth processes to deliver outstanding results.AREAS OF EXPERTISE:● Go-to-market strategies for AAA products● Social media management● Content and calendar management● Experienced in cultural nuances ● End-to-end project management● Feedback gathering and cross dept. liaison● Storytelling campaigns● Strict deadlines juggler●

Listed skills include Content Strategy, Social Media, Content Management, Social Networking, and 21 others.

Current workplace

Marianna Bagirova's current company

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Playkot
Playkot
Director of Customer Experience
Russia
Website
Employees
228
AeroLeads page
6 roles

Marianna Bagirova work experience

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Director Of Customer Experience

Russia

Community Lead

Current

• Creating and implementing a community development strategy across a diverse range of social media platforms, including Facebook, YouTube, VK, OK, MM, and FS.• Collaborating with local communities established by players and opinion leaders. Developing and executing programs for these categories.• Overseeing the team and processes within the department and between departments (including marketing, public relations, development teams, and customer support).• Generating reports for… Show more • Creating and implementing a community development strategy across a diverse range of social media platforms, including Facebook, YouTube, VK, OK, MM, and FS.• Collaborating with local communities established by players and opinion leaders. Developing and executing programs for these categories.• Overseeing the team and processes within the department and between departments (including marketing, public relations, development teams, and customer support).• Generating reports for the company's management by compiling and analyzing feedback from players and data from social networks. These reports serve as the foundation for decision-making and the implementation of essential modifications to processes or products.• Evaluating the efficacy of the campaigns that were implemented.• Formulating communication strategies to advertise new products and updates.• Project administration (interdepartmental and intradepartmental).• Overseeing newsletters and notifications (push notifications, email marketing).• Player Insight development (creating and maintaining up-to-date player profiles) Show less

Feb 2023 - Present

Senior Community Manager

Cambridge, England, United Kingdom

• Creating and leading community and content roadmaps and strategies.• Working closely with Marketing, PR, Player Support, and Development teams to shape communication campaigns for all franchise’s milestones.• Reporting on community sentiment, and campaigns’ KPIs ensuring tactics are relevant and effective.• Crafting messaging around RuneScape outbound releases, including writing articles, briefing assets, and creating copy for all social channels.• Owning the relationships… Show more • Creating and leading community and content roadmaps and strategies.• Working closely with Marketing, PR, Player Support, and Development teams to shape communication campaigns for all franchise’s milestones.• Reporting on community sentiment, and campaigns’ KPIs ensuring tactics are relevant and effective.• Crafting messaging around RuneScape outbound releases, including writing articles, briefing assets, and creating copy for all social channels.• Owning the relationships with the outsource agency and content creators, ensuring they are armed to achieve the goals. Show less

Jun 2021 - Jan 2023

Community Manager

The Hague Area, Netherlands

KEY ACHIEVEMENTS:● Designed, owned and managed content calendars for 8 franchises with 20 social media channels and overviewed tasks, and translation for a team of four.● Managed high-impact projects with budgets ranging 5, 6, and 7 digits as a project lead to support new product launches which resulted in campaigns ranging 1, and up to 11 million views on owned and earned social media channels.● Led multiple brainstorms, mentoring external creative vendors, giving relevant creative… Show more KEY ACHIEVEMENTS:● Designed, owned and managed content calendars for 8 franchises with 20 social media channels and overviewed tasks, and translation for a team of four.● Managed high-impact projects with budgets ranging 5, 6, and 7 digits as a project lead to support new product launches which resulted in campaigns ranging 1, and up to 11 million views on owned and earned social media channels.● Led multiple brainstorms, mentoring external creative vendors, giving relevant creative notes and final approval with resulted in a wider portfolio of content updates with up to 15% engagement rate.● Worked closely with cross-functional leadership in marketing, publicity, and other departments like Product, Localization, and Operations to shape go-to-market strategies for AAA products.● Actively participated in PR & marketing collaborations with renowned brands from different fields: Coca-Cola, LEGO, Hasbro, Nvidia, and others leading to cross audience engagement.● Maintained relationships and networks with 300+ global and local content creators, partners, influencers, players which increased brand awareness and collaborations. Show less

Aug 2017 - Feb 2021

Assistant Community Manager

Versailles Area, France

Managed the Russian Heroes of the Storm and Starcraft communities:● Engaged with the communities on Vkontakte, Twitter, Facebook, forums, and other channels which resulted in increased engagement and community growth. ● Created over 3500 social media updates and over +100 blogs and forum posts.● Built, and managed relationships with more than 200 community partners.● Supported more than 40 esports initiatives and programs for StarCraft, Heroes of the Storm, Hearthstone, and… Show more Managed the Russian Heroes of the Storm and Starcraft communities:● Engaged with the communities on Vkontakte, Twitter, Facebook, forums, and other channels which resulted in increased engagement and community growth. ● Created over 3500 social media updates and over +100 blogs and forum posts.● Built, and managed relationships with more than 200 community partners.● Supported more than 40 esports initiatives and programs for StarCraft, Heroes of the Storm, Hearthstone, and World of Warcraft.● Gathered, analyzed, and presented relevant feedback from the community. Show less

Mar 2014 - Jul 2017

Community Representative — Russian

Paris Area, France

Managed the Russian communities:● Engaged with the communities on Vkontakte, Twitter, Facebook, forums, and other channels which resulted in increased engagement and community growth. ● Built, and managed relationships with more than 200 community partners.● Gathered, analyzed, and presented relevant feedback from the community.

Sep 2012 - Mar 2014
Team & coworkers

Colleagues at Playkot

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3 education records

Marianna Bagirova education

FAQ

Frequently asked questions about Marianna Bagirova

Quick answers generated from the profile data available on this page.

What company does Marianna Bagirova work for?

Marianna Bagirova works for Playkot.

What is Marianna Bagirova's role at Playkot?

Marianna Bagirova is listed as Director of Customer Experience at Playkot.

What is Marianna Bagirova's email address?

AeroLeads has found 1 work email signal at @playkot.com for Marianna Bagirova at Playkot.

Where is Marianna Bagirova based?

Marianna Bagirova is based in Russia, Russian Federation while working with Playkot.

What companies has Marianna Bagirova worked for?

Marianna Bagirova has worked for Playkot, Jagex, and Blizzard Entertainment.

Who are Marianna Bagirova's colleagues at Playkot?

Marianna Bagirova's colleagues at Playkot include Evgeniya Efanova, Boris Podshibyakin, Maria Reikh, Антон Фрид, and Denis Adlerberg.

How can I contact Marianna Bagirova?

You can use AeroLeads to view verified contact signals for Marianna Bagirova at Playkot, including work email, phone, and LinkedIn data when available.

What schools did Marianna Bagirova attend?

Marianna Bagirova holds Бренд-Менеджмент: Практический Курс from Higher School Of Economics.

What skills is Marianna Bagirova known for?

Marianna Bagirova is listed with skills including Content Strategy, Social Media, Content Management, Social Networking, Translation, Agile Project Management, Twitter, and Time Management.

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