• Achieving superior financial performance • Developing the profile of the firm’s people, their skills, abilities and strengths/weaknesses in depth and skills • Building the firm’s brand, reputation and profile • Effectively building, developing and maintaining strong client relationships • Working to produce new solutions which create value to the clients.

• Привлечение новых клиентов из России и Грузии• Развитие агентской сети в регионе• Продажа Банковских продуктов и услуг потенциальным клиентам• Предоставление консультационных услуг клиентам, как новым, так и потенциальным• Обеспечение дополительной связи клиента с остальными подразделениями Банка• Attracting new clients from Russian Federation and Georgia• Developing a network of agents in a new region• Selling Bank`s products and services to prospective… Show more • Привлечение новых клиентов из России и Грузии• Развитие агентской сети в регионе• Продажа Банковских продуктов и услуг потенциальным клиентам• Предоставление консультационных услуг клиентам, как новым, так и потенциальным• Обеспечение дополительной связи клиента с остальными подразделениями Банка• Attracting new clients from Russian Federation and Georgia• Developing a network of agents in a new region• Selling Bank`s products and services to prospective clients• Providing customer service and advice to new potential Bank clients on the Bank products• Acting as a bridge in the relationships between the client and the Bank subdivisions Show less

Duties include:Assisting Private Banker in new account openning procedures.Assisting Private Banker in selling Banks services and products.Act as a day-to-day point of contact for clients, to strengthen client relationships. Giving a support to the Private Banker in growing share of wallet with existing clients with a view to identifying opportunities for Corridor to Wealth where appropriate. Supporting Private Banker in increasing the number of criteria clients, either… Show more Duties include:Assisting Private Banker in new account openning procedures.Assisting Private Banker in selling Banks services and products.Act as a day-to-day point of contact for clients, to strengthen client relationships. Giving a support to the Private Banker in growing share of wallet with existing clients with a view to identifying opportunities for Corridor to Wealth where appropriate. Supporting Private Banker in increasing the number of criteria clients, either organically or through acquisition where appropriate. Proactively support portfolios of VIP clients and help providing a seamless client experience. Help the Private Banker to maximisethe banking needs from that portfolios. Provide support to Private Banker and assist him in meeting client service and performance targets. To support the Private Banker in monitoring and controlling activity within a regulatory and compliant framework. Show less

Answer calls and respond to emailsHandle customer inquiries both telephonically and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate existing customer information Process orders, forms and applicationsIdentify and escalate priority issuesRoute calls to appropriate resourceFollow up customer calls where… Show more Answer calls and respond to emailsHandle customer inquiries both telephonically and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate existing customer information Process orders, forms and applicationsIdentify and escalate priority issuesRoute calls to appropriate resourceFollow up customer calls where necessaryDocument all call information according to standard operating proceduresComplete call logsProduce call reports Show less

Assisting in Marketing activities; website development; market research; market analysis; competitive analysis; PR; Search Engine Optimization(SEO); proofreading.

• Dealing with customer issues• Working at the till• Checking cash floats• Controlling the stock

• Team building• Solving legislation and insurance issues• Contacted with local newspapers