- Draft marketing plan and ensure all dates are adhered to and all actions/activities implemented- Draft budget for all products within your region and ensure this is adhered to, where appropriate- Ensure benchmark statistics set e.g. ROI are maintained and effected- Develop and introduce other ad hoc mailings/projects, as and when they arise.- Continually sourcing new lists to test- Drive email swaps and test prices with list brokers/owners and other third parties.- Continually write and test new and exciting marketing copy for each event- Ensure Quote protocol followed by team to ensure optimum prices- Ensure all promotional material has been approved for regulatory purposes.- Source venues and facilitators for public and in-house workshops- Keep accurate and updated records of clients and interaction with them- Embark on telesales campaigns for public courses and bouquet of services- Co-ordinate training interventions- Project Planning- Project Management and implementation- Project Performance Management and Bench marking- Managing JHB and DBN team- Follow established marketing administration guidelines to secure training and to ensure that the event is presented as promoted Maintaining relations with current clients and starting new relations with new clients by meeting and selling company offerings. Preparing proposals Attend public workshops as and where required from time to time

- Developing and maintaining marketing activities for the Johannesburg and Durban regions to meet set organizational objectives and targets- Managing the Managing Directors diary- Coordinating the marketing effort for both public and in-house training courses in the Johannesburg and Durban regions- Ensuring that customers feel valued and with regards the organisation as their provider of choice for future training interventions- Conducting marketing, advertising and promotional activities to increase the number of delegates for our public courses and the number of in-house projects- Expanding the organisation’s active customer base in the Johannesburg and Durban regions- Organising and coordinating various training interventions in both the Durban and Johannesburg regions- Drafting marketing plans and ensuring all dates are adhered to and all actions/activities implemented- Drafting budgets for all products within the Johannesburg and Durban regions and ensuring this is adhered to, where appropriate- Ensuring benchmark statistics set e.g. ROI are maintained and effected- Developing and introducing other ad-hoc mailings/projects, as and when they arise.- Continually sourcing new lists to test- Driving email swaps and testing prices with list brokers/owners and other third parties.- Continually writing and testing new and exciting marketing copy for each event- Ensuring Quote protocol followed by team to ensure optimum prices- Ensuring all promotional material has been approved for regulatory purposes- Sourcing venues and facilitators for public and in-house workshops- Managing social media sites for the region and Linked In for the group- Keeping accurate and updated records of clients and interaction with them- Embarking on telesales campaigns for public courses and our bouquet of services- Following established marketing administration guidelines to secure training and to ensure that the event is presented as promoted- Preparing proposals

- Online banking assistant- Assist clients with their online banking transactions- Change online information that clients cannot change- Assist clients to increase their daily online limits- Provide assistance to clients with navigation through their online banking- Assisting branches with online banking queries

- Manage staff at store level- Ensure there’s minimum stock loss- Administration according to company policy- Provide disciplinary processes when necessary- Payroll of casual staff- Ensure that store is up to company standards- Ensure that budgeted targets were reached on a daily basis- Provide training to staff on weekly basis

- Coordination of learning interventions through- Accurate record keeping and data management.- Building and sustaining a relationship with all staff and line managers.- Compilation of training schedule.- Processing all study loans and bursary applications.- Booking of venues for training and meetings.- Compiling of learning material.- Arranging and coordinating of catering.- Compiling learning material and manuals.- Process all study loans and bursary applications.- Responsible for processing of payment of invoices to service providers.- Sending invites and confirming training.- Booking flights and accommodation.- Assisting manager with all projects: Women’s Forum.- Mentoring.- Take a girl child to work.- Managing manager’s diary.- Assist manager with all ad hoc administration functions.

- Assist customers with queries related to their credit cards- Provide credit card holders with their balance outstanding- Escalate queries to middle and back office- Sending statements to card holders upon request- Advising card holders of their limits- Verifying latest transactions on the credit card