Mbali Thipe Email & Phone Number

Gauteng

• Entrusted to build and grow a technical learning and training culture on Business Operation Policies, Systems and Processes for the following scenarios: New employee intake for Motor Sales, technical systems and business rules training for flight center and direct business training New employee intake FirstRand Group and WesBank compliance training Value added products education and sales training• Established new territory to establish technical training processes in… Show more • Entrusted to build and grow a technical learning and training culture on Business Operation Policies, Systems and Processes for the following scenarios: New employee intake for Motor Sales, technical systems and business rules training for flight center and direct business training New employee intake FirstRand Group and WesBank compliance training Value added products education and sales training• Established new territory to establish technical training processes in business and is successful process is growing• Developing new content that on changed and updated processes in business to improve productivity with knowledgeable and process competent users. Using the following tools: Microsoft Power Point presentation Oracle platform E learning Microsoft Word Strong business relationship• Audit business' processes, appearance and future to improve their policies and procedures by updating current content and developing new training content on processes.• Created plan-o-grams and sales tools for field personnel to facilitate learning on new and changed products• Designed and installed product presentation layouts for National learning road shows• Participated and presented various business learning opportunities business strategic changes that impact on operation• Attended meetings and conventions while networking with business major stakeholders to identify business learning opportunities • Compile training delivered and opportunities stats, graphs and comparative analysis sing• Supports content development and updates for the Motor Sales division including compliance training for operational departments that has amended processes, to accommodate the new legislation.• In Addition to the functions assigned to a Learning and Development consultant based in HR Centre. Show less

Gauteng

Training and Facilitation ~35% of time o Deliver interactive, experiential workshops and business technical training Accurately assesses strengths and development opportunities of employees and communicate your findings to multiple channels through various methods. Coordinate and organize training events and develop training content for these events. Attend meetings/calls with managers, subject matter experts and learning professionals. Demonstrates vision… Show more Training and Facilitation ~35% of time o Deliver interactive, experiential workshops and business technical training Accurately assesses strengths and development opportunities of employees and communicate your findings to multiple channels through various methods. Coordinate and organize training events and develop training content for these events. Attend meetings/calls with managers, subject matter experts and learning professionals. Demonstrates vision, values and competencies in all activities and interactions with others.Instructional Design/Development ~35% of time o Follow ADDIE model and 6D’s delivery model (Analysis, Design, Development, Implementation, & Evaluation) on all training projects.o Create, evaluate, maintain and produce effective learning materials to include facilitator and participant guides, job aids, simulations, assessments, activities, performance support and reference tools.o Recommend, design and develop creative learning solutions that include, but are not limited to, classroom training, eLearning and blended learning.o Make recommendations and modify training programs, as appropriate, based upon the results of training effectiveness metrics and quality review results.Project Coordination ~30% of time o Defines the scope of learning solutions in terms of goals, objectives, deliverables, and milestones to reduce risk and minimize timelines.o Execute end-to-end coordination in projects following a process which can include performance consulting, project leadership, designing, development, implementation, communication of solution, securing resources, controlling project process, project close-down and keeping to timelines defined in project scope.o Collaborate with stakeholders for development of training programs that support business initiatives. Work alongside subject matter experts at all levels of the business to ensure delivery of accurate and timely content and achieve project goals. Show less

Midrand

Setting up auction registration tables-Setting up electronic system for recording sales (will be trained on software)-Managing efficient flow of transactions-Completing auction reports-Running errands-Attending required staff meetings-Performing other duties as requested by the Auction Administration Manager

Gauteng

Attending WesBank transactional credit granting internal processes, in processing applications for finance to administering the payout process to the dealer. Filling WesBank Finance instructions according to formal processes aligned to the First Rand Groups PoliciesAttend on all internal requirements as specified by Financial Institution as to classification, reports, turnaround time etc.

Nationa Certificate, Business Analysis

National Certificate, Legal Assistant/Paralegal

National Certificate, Human Resources Development

National Certificate, Human Resources Management/Personnel Administration, General